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Email from Google - Is it real?

Discussion in 'Google' started by Geraldm, Jun 5, 2008.

  1. #1
    Hi,

    Just received the below email. The TO address contained all my currently registered email addresses for my domain:

    Is this email real? My site is a forum with 10k+ pages (6k+ pages indexed in google) but I do monitor it and have never seen a page with spam on it!

    Cheers ....
    Gerald.
     
    Geraldm, Jun 5, 2008 IP
  2. godmode

    godmode Well-Known Member

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    #2
    What was the email address you received it from? and did they actually de-index?
     
    godmode, Jun 5, 2008 IP
  3. skypeace

    skypeace Well-Known Member

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    #3
    What was the email address???
     
    skypeace, Jun 5, 2008 IP
  4. hsc

    hsc Banned

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    #4
    Yes pl let us know email address , and if de-index your site?
     
    hsc, Jun 5, 2008 IP
  5. Kuldeep1952

    Kuldeep1952 Active Member

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    #5
    Kuldeep1952, Jun 5, 2008 IP
    Geraldm likes this.
  6. kmofo

    kmofo Active Member

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    #6
    kmofo, Jun 5, 2008 IP
    Geraldm likes this.
  7. tong1991

    tong1991 Peon

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    #7
    What was the email address you received it from? and did they actually de-index?
     
    tong1991, Jun 5, 2008 IP
  8. hiteshb

    hiteshb Well-Known Member

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    #8
    i think the email address was correct. I think if the question is about email address then the from and reply-to must be same. All the way everything is correct in mail.
     
    hiteshb, Jun 5, 2008 IP
  9. johnenderson

    johnenderson Peon

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    #9
    all the details are correct.

    Matt cutts has specified always in his blog and interviews with many peoples
    like he said already in the blog, mattcutts.com/blog/helping-hacked-sites/

    now they have improved many techniques and support team so there is lots of chances of get support with Email which you received.

    Now just take care about Guidelines which they has specified in email.

    Thanks

    John
     
    johnenderson, Jun 5, 2008 IP
  10. Freewebspace

    Freewebspace Notable Member

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    #10
    First check to header of mail to see that you received it from Google

    if it's from Google, Go ahead check all your pages for the above words in database

    if your query returns go ahead and remove it... otherwise there is possibility that these might have posted by a spammer in athread using some technique and it might have been indexed by Google before the mods had removed it...
     
    Freewebspace, Jun 5, 2008 IP
  11. Lovely

    Lovely Well-Known Member

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    #11
    ...check the header of the mail, it will enable to know if the mail is from Google or not.
     
    Lovely, Jun 5, 2008 IP
  12. Geraldm

    Geraldm Well-Known Member

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    #12
    Hi,

    After investigating, the email is ligitimate and my site had been hacked.

    Someone had managed to copy two files to my blog:
    • zip.php
    • 1.zip
    Contained in the 1.zip file were .html files containing links to spam sites. They were also able to modify my header.php file to include a hidden section containing these spam links.

    I have since removed all the spam crap and changed my cpanel/ftp password, I've also changed the permissions on the folder where the files were found to 'read only'.

    I've just completed Google's online form requesting to be included again in the Google index.

    The only thing I can think of for them to be able to do this is a brute force password hack which must of taken them a while to do. What other way could they have done it?

    Cheers ....
    Gerald.
     
    Geraldm, Jun 5, 2008 IP
  13. WishBone

    WishBone Peon

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    #13
    Well done investigating, my friend's site got the same problem and situation too, that zip file was found on his FTP folder. He's looking now for better web hosting.
     
    WishBone, Jun 5, 2008 IP
  14. kmofo

    kmofo Active Member

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    #14
    kmofo, Jun 6, 2008 IP
  15. dpking

    dpking Peon

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    #15
    Yes this is true !!
     
    dpking, Jun 6, 2008 IP