If a CSR neglects to select the "Account Class" when "Creating New Customer" and moves over to "Billing Cycle" section and hits "New Item" it shows all product_id's regardless of Class. To me this is a bug. Any thoughts on how to work around it? Our Billing Cycle Items are Account Class specific and not ALL We are running OG ver 3.3.3 and not using web interface. Thank you, Colin Rees
That's actually by design (for backward compatibility when we introduced account classes). You can disable it on a per product basis (so I guess all products for you) under Maintenance & Preferences -> Edit Products with the Exclude From List Of All Products option.