"Adverts not showing" but are in fact showing

[atrain2442]

Has anyone else had this problem lingering for them all day today? I can see my adverts are in fact showing when I run a few of the keywords in the AdGroup; so how long of a "delay" are we talking about here?

The keyword phrase doesn't currently trigger any of your ads.
There are several possible reasons your ad isn't showing for this keyword, such as:

- You just added the keyword to your campaign. You may experience a short wait as your keyword goes through the review process.
- Our server is experiencing a delay.
- Your ad delivery is being spaced throughout the day.

[Desception]

not sure what you mean, please explain.

[chimaera]

Hmm do you mean this:



Because that's what I was querying in my post. As far as I can tell, most keywords are still triggering ads - I can see them and my daily cost keeps increasing. But I'm not getting the traffic I was yesterday ...

[nuacco]

same problem here...

anyone knows the solution??

[Cygnus]

My adwords rep confirmed that the targeted location message is just a bug and the ads are in fact showing.

Now if I could only get him to admit that the quality score assignments for new campaigns are bogus.

[atrain2442]

No chimaera, the pop up looks like this:





And as I said in the earlier post, my ads are in fact showing. Most of my keywords are over a year old and most of the campaigns I've dayparted. I guess it's more annoying than a hinderance...

[m0rtal]

Same problem. I've also had a $12 minimum bid jump on 2 campaigns with good history for months now, not sure if that's related :/

[Newyorker]

Same problem over here. Talked to a Adwords rep and they are looking into it and trying to fix the probelem. That was yesterday though... still ain't fixed..

[nuacco]

so it is their problem..
oh good
but they got me raising bids though..
must have been their masterplan

[Oakley1973]

I've also found on another forum that this occurs when you have been using multiple accounts.

[atrain2442]

only one account...

[Masterful]

This is a fault on Adwords' part. You do not need to up your bids or do anything whatsoever. Apparently, there's some kind of fault with the Ads Diagnostic Tool and Adwords specialists are working to repair it.

[Ferrarislave]

I have this problem as well - glad to see they're working on it and it's not just me; phew. Anyway, are everyones impressions/clicks still being counted normally?

[Masterful]

Everything is perfectly normal, except the Ads Diagnostic Tool, which should be fixed soon. There is nothing to worry about.

It became clear to me that the problem was on Adwords' side and not my own when I checked to see if my ads were showing and saw that they were. I rang up Adwords just to make sure and learnt that they were fully aware of the problem and were working to fix it. They conveyed a bunch of apologies and reassurances that everything else was perfectly normal and functional. The terrible thing is, countless users almost certainly increased their bids and/or made other adjustments to their campaigns in hopes of resolving the problem!

[Ferrarislave]

Originally Posted by Masterful

Everything is perfectly normal, except the Ads Diagnostic Tool, which should be fixed soon. There is nothing to worry about.

It became clear to me that the problem was on Adwords' side and not my own when I checked to see if my ads were showing and saw that they were. I rang up Adwords just to make sure and learnt that they were fully aware of the problem and were working to fix it. They conveyed a bunch of apologies and reassurances that everything else was perfectly normal and functional. The terrible thing is, countless users almost certainly increased their bids and/or made other adjustments to their campaigns in hopes of resolving the problem!

I increased my bids on a few adgroups (no clicks tho, thankfully), heh.

[atrain2442]

Did they happen to mention when we can expect the problem resolved? I know it's just wishful thinking...