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  #1  
Old Aug 14th 2007, 7:01 am
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Yahoo beats Google in Customer Ratings!
ANN ARBOR, Mich. (AP) -- For the first time, search engine Yahoo Inc. beat rival Google Inc. on the University of Michigan's annual American Customer Satisfaction Index report, which was released Tuesday.

According to the report, Yahoo received a customer satisfaction score of 79 out of 100 on the report's scale. Google, meanwhile, came in with 78 points in its second consecutive yearly decline.

Full Story
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  #2  
Old Aug 14th 2007, 7:02 am
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I find that very easy to believe and I have predicted that for awhile!!

Google should hang on to this thought:

GREED will inprison us all!!

That was a good read!!
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  #3  
Old Aug 14th 2007, 7:14 am
davewashere davewashere is offline
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Even more surprising is AOL's customer satisfaction number of 67. I've never known anyone who was satisfied with AOL.
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  #4  
Old Aug 14th 2007, 7:23 am
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Originally Posted by davewashere View Post
Even more surprising is AOL's customer satisfaction number of 67. I've never known anyone who was satisfied with AOL.
WOW! I personally don't like AOL
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  #5  
Old Aug 14th 2007, 7:41 am
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no body beats google
just check the views recieved for google and yahoo subforums on DP
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  #6  
Old Aug 14th 2007, 7:56 am
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You may want to actually read what the thread is about before making unrelated comments.

Seriously, it is not hard, just read the first post and the link provided - see not hard at all.

Quote:
Originally Posted by satangod View Post
no body beats google
just check the views recieved for google and yahoo subforums on DP
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  #7  
Old Aug 14th 2007, 8:31 am
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I am a big fan of Google, and although they are now the guys to beat, I think they are doing a great job. I must admit though, sometimes Google is just too thorough with their results turning up many listings that are not really user friendly...this is where Yahoo is beating them out in my opinion.
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  #8  
Old Aug 14th 2007, 9:41 am
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They may beat them on the basis that they ahve a portal where people browze.But when it comes to searc, people are still going to keep using gogole.
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  #9  
Old Aug 14th 2007, 9:45 am
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The points, 78 and 79, are very close, so I don't think Yahoo! has won that convincingly.....
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Old Aug 14th 2007, 10:10 am
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Quote:
Originally Posted by seo5000 View Post
I find that very easy to believe and I have predicted that for awhile!!

Google should hang on to this thought:

GREED will inprison us all!!

That was a good read!!
Yeah and when Yahoo completely took up google's first place, Yahoo will become greed as well. The satan circle will continue...
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  #11  
Old Aug 14th 2007, 10:46 am
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There should be good competition for better result
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  #12  
Old Aug 14th 2007, 11:33 am
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Quote:
You may want to actually read what the thread is about before making unrelated comments.

Seriously, it is not hard, just read the first post and the link provided - see not hard at all.
What is your problem ?

it was just my general observation
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  #13  
Old Aug 14th 2007, 4:10 pm
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I think the vast majority of us have felt google slipping for a while, however, once you are at the top there isn't really anywhere to go but down...I'm sure Google will get it together.
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  #14  
Old Aug 15th 2007, 11:52 am
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Hi there,

Thanks for all the feedback!

I just want to remind everybody about the Yahoo! Search Marketing blog as a great resource for news, tips and best practices for search marketing: http://www.ysmblog.com

I’m here on the message boards trying to help out and listening to what our advertisers are saying. You can also private message me with your question.

All the best,

YahooPete
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  #15  
Old Aug 15th 2007, 12:03 pm
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But, still I think google is best. In Asia, Yahoo is marching always ahead of Google.
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Old Aug 15th 2007, 12:06 pm
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Quote:
Originally Posted by davewashere View Post
Even more surprising is AOL's customer satisfaction number of 67. I've never known anyone who was satisfied with AOL.
i'm sure among this 67%, Vincent Ferrari isn't included lol

(search him on youtube if you don't know who he is)
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  #17  
Old Aug 15th 2007, 1:56 pm
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Yahoo! might have more points than Google but in my opinion, Google is still better than Yahoo! and it's the first thing that comes to ur mind when you want to search something!
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  #18  
Old Aug 22nd 2007, 11:11 am
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I was just as astonished when I saw Yahoo was higher than Google on Alexa. I converted a long time ago and I am not giving up on Google.
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  #19  
Old Aug 22nd 2007, 11:16 am
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yahoo is ( and has been for a long time) my second choice in a search engine. google still rules (most of the time anyways) for me!
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  #20  
Old Aug 22nd 2007, 11:24 am
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Thats easy to believe, google is stuck up in so many ways...
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