Hi, I am on a shared server with Asmallorange and they are normally very good but lately I have been getting a lot of down time and every time it is for one hour at a time, (as I type this post my site has now been down for almost 1 hour). I am not talking about casual 'once a month', but at least once a day. I have emailed them, many, many time but they told me that it's a shared hosting and things like that happen, (because other users put bad scripts on the server). In other words, 'screw you, that's the way it is'. Although I agree that it can happen, (a doggy script), but I fail to believe that it really takes an hour to reboot a server. Also I am amazed that it happens every single day, (and always peak time US time). Does anybody know if this is acceptable? Is it normal for a shared server? My site is getting big enough so I am thinking of moving up to VPS but I don't want to do it if asmallorange is having problems. Any ideas? Suggestions? Thanks FFMG
Agreed as mentioned above, I don't know how large your site is and what resources you use at the moment, but perhaps moving to another shared server with a diff. company might be ideal, and if that doesn't help, i would move up to a VPS plan for sure.
Either ask them to move you to a new server, or get a new host. There's way too much competition for you to just sit there and bear it.
We can meet or beat any of A Small Orange's hosting plans, less the control panel. We never overload our servers, and provide you with performance statistics of our network to insure that you are getting what you are paying for, and the speed and performance you deserve. Feel free to contact me via PM or email. For a full list of our hosting services, visit HostDrive.Com.