It must be related to the reason for your account limitation which obviously should be there. See what their email says, if you got one to let you know that your account has been limited. Usually they are asking for proof of ID, proof of address to reverify your status.
Yup, just fax them anything and everything to proof that you are the account holder. If they did not provide you with what you need to fax then instinctively, you can start of with a Photo ID (to show you are who you say you are), a Utility Bill showing your name and address or even the credit card bill (this will establish that you are residing in the address you claim to be at) and if fax them the front of your credit card (you can hide the last 4 digits and the CVV number) this will establish you own the credit card in question which you use to verify the account. Failing which, ask them what they need. I don't think they will limit your account for no reason, there may be something which caught their eye as a red flag due to a possible irregularity. It could just be a random check. Nothing to worry about if you have not done anything wrong. Just comply happily with them.
Humm, the reason that you feel like a "no reason" can be a random check as Eddy has suggested above. My account got limited eventually when the total amount of incoming money reached $4500 when they decided to run additional checks on my identity. I did not feel very confortable with the procedure but at the end of the day that's what helps keep a member list a bit cleaner.
Hi...Just a quick note of caution...When you say Paypal limited your account, have you logged into your account to varify this or did you get an email to this effect...The reason I mention this is that I have has several emails over the last year or so saying "your account has been limited" and these emails ask you to respond firstly varifying your details - If you look at the email closely, it is a "Spoof" not from paypal and it goes to another site which looks like Paypal to steal all your details, if you enter them...Just thought I would add this incase...Be careful...I forward all spoof emails to Paypal for varification and to help them take these guys down...
If you don't have a verified account, it's very common for PayPal to use this tactic to get you to verify. They REALLY want people to verify, and for good reason. If that's the case, just fax them the kind of documentation that eddy2099 suggested, and it'll all be over fairly soon and you'll be back in business. But if you do already have a verified account and they've limited your access, it's possible one of their bots sent up a red flag for 'suspected fraudulent activity'. This could be something as simple as your account information overlapping with someone else's account information in some way, even if they're not actually related at all, and both accounts are frozen until it gets straightened out. It's rare, but it happens. Tip: Once you fax your documentation, if you're in a hurry to get your account access restored you're probably better off just calling them and staying on the phone for an hour to talk to someone (depending on what country you live in). If you send an email, it'll end up in a queue with thousands and it could take a while. Good luck!
So many people with problems with PayPal... what I do not understand is: why do not you try another online payment service??? I have already changed, because I had already problems with PayPal.
The problem with Paypal is not with Paypal itself as it is just a platform. The problem is really the people who uses paypal. In the past, the 'verified' status means something but now people use fake address and unverified VCC to get their account going. So things got worst because people did not bother about the TOS and AUP which they choose to ignore if they did not agree with it. I am glad that now Paypal is taking the steps to stem out all those nonsense people. Asking for you to fax in your documentations is one great way of cleaning up the mess. I do plan to stay with Paypal but will take caution along the way until the scammers and the cheats and people who are not supposed to sign up for Paypal gets eliminated. Paypal is huge and they must be doing something right.
Paypal will not become a clean environment even after its additional checks against its customers to get rid of scam, no way. However, look at this from a different perspective. Other payment processors aren't used as widely as Paypal so people don't quite realise they aren't any better, while staying as cheap as Paypal.
In the 'Resolution Center' you can see what to fax, for me they have 'Utility Bill' as proof of my address. Hope it helps.