How to cancel private registation for godaddy renewal?

I can't for the life of me see how to cancel the private registration from the godaddy cart when renewing a domain...there is no option to cancel it and it wants to charge me $8.95 extra...something i'm really not interested in!

Anyone point it out to me?

 

If you can't find the solution, write to them. GoDaddy is quite responsive. They are also good at making you jump through hoops while looking for things

 

Thats typical Godaddy, trying to trick you to buy things you don`t want, suckers.

 

guess i'll have to contact them...

 

You can remove it from the list of domains page. At least you could.

 

Just a warning for unsuspecting customers. I registered about 20 domain names this time last year. Here's what you MUST watch so you don't have the SAME problems I am having right now.

When you register a domain with GoDaddy, I STRONGLY recommend that you do NOT take the "private" registration even though it is free for the first year!!

I took it with ALL of my domains and when it comes time to renew your domains, it will now cost you about $9 to continue the privacy in addition to the $8.95 for the renewal.

Now here's the catch. When you want to remove the privacy from your renewal, you can't do that in the GoDaddy account manager. You MUST login with Domains By Proxy and here's the problem I'm having. They NEVER sent the confirmation email containing the login details that you NEED to be able to login to remove the privacy from your domain.

So, you are NOT able to VERIFY your identity!! I have been back and forth with GoDaddy and Domains By Proxy for the past 3 days trying to give them everything they could possibly need to verify my identity.

I've faxed them my drivers license WITH my PHOTO ID, a copy of my sales confirmation email from GoDaddy and so far that's NOT enough???!!!

The point here is they will make you jump through hoops to prove you are the VALID owner of the domain just so you can remove the privacy charge.

Now get this, GoDaddy OWNS Domains By Proxy! They SHARE the SAME fax number but when you need support, GoDaddy can't help you with your problem. It would seem reasonable that GoDaddy and Domains By Proxy SHOULD have a BETTER working relationship regarding customer identity validation.

I have actually been a satisfied customer with GoDaddy for about 5+ years and overall I think they are a good company IF you ONLY want to REGISTER a domain, and IF you AVOID the privacy that they offer during the signup.

If Domains By Proxy would have just sent my confirmation email with my login details, I wouldn't be posting this message right now. I would've been able to simply login to my account and remove the privacy and went about my business, STILL a satisfied customer WITH the ABILITY to make my OWN decision. EVERY domain doesn't have a "need" for privacy and the customer should ultimately be able to make that choice. Anything short of that is unacceptable.

So, I now have 20+ domains that were registered at the same time last year and they ALL have privacy and I will now have to let them expire because I CANNOT login to Domains By Proxy to make my choice.

Since about 1/2 of these domains would be suitable for privacy, they will now lose my business and about $90 in lost revenue as a result.

Just wanted to share this with unsuspecting customers.

Oh yea, to stay on topic, I'm not sure whether my domains are NOW in "redemption" status. A supervisor at GoDaddy told me a domain goes into redemption status after ONLY FIFTEEN DAYS!! Silly me, I "thought" it was 30 days. That is how I found this forum. I did a search in Google for the GoDaddy redemption period to see if I could find out definitively... Heck, I STILL don't know... Oh well, I'll keep looking around...

Best Regards And God Bless...
cobes

 

I had the same problem with private and never did get it deleted from my renewal. I called Go Daddy and it was too much of a hassle. I ended up losing the name so I sw.tched everything to Name Cheap this year. Hope this one does better. I have heard good things so far from other people who have used them.

 

I thought this seemed suss...lucky for me i only have a couple with private with GD... so best bet is to transfer away from GD which will void the private?

 

I know I had private. I know I dropped it when I renewed.

I may have gone to the proxy site to do that. I don't remember.

 

Luckily i managed to login to domainsbyproxy and end my private reg on that domain...

 

Its a very easy process provided you have the login details for domainsbyproxy
I posted my experience here

 

if you have domain by proxy account number you can login to that and cancel the private registration ... the password will be same as your godaddy account password. Also, there will be a different domain by proxy account for each purchase ... I mean if you buy domains from your account on 3 different date/times there will be 3 different domain by proxy account. so, you need to cancel your domains from all 3 different account. The cancellation web form is an user enemy form. LoL. ..

BTW, I just cancelled the private reg. on my 120 domains

 

I am having that same problem. You have to be careful because that privacy craap is harder to remove than herpes. I have paid the super-outrageous fee 5 times this month. I really hate these guys but like everyone else i started with them and did not think about it again for a year. I have to give them this, they are the most subtle cons I have ever ran across, the bastiges.

 

oh yea! That bulk renew plan they put you on voids the coupons and saves you cents when the coupon saved you dollars. I really am growing to hate them. Its hard to get off that also.

 

guys, here's how to retrieve your login without hassle

your domainsbyproxy password is the same as your godaddy account password but for every purchase you are given a new login id.

AND....

when you make a new purchase at godaddy, it gives you the option to link your new domainsbyproxy purchase to a previous account. it lists all your previous login ids.

so just grab those login ids and use your godaddy password for each of them.

i just did that and it worked perfectly

 

i wasn't clear on one point. to retrieve your domainsbyproxy login ids, go through the cart as if you were going to make a new domain purchase and add private registration. it will them show you the ids that you have previous setup

 

Yes, the best way to solve the problem is to call to GoDaddy directly.

 

or send a email message

 

Have you tried to have this issue solved by GoDaddy support team directly? What are results?

 

they s*** just try to put the customer in trouble... i finally got my private registry canceled... what a big hassle i must say