Stats problem

For the past few days one of my sites is not showing stats. I use Awestats to check hits.

I contacted support and they informed me that it was caused by a cpanel bug. Anyone experiencing the same problems?

Thanks.

 

They need to rotate their logs. The logfiles are getting too big; and they get stuck. Or since they use cpanel; they can run a command that will run your logs only, which might solve your issue. It would be better for them to clear the apache logfiles.

 

I will send them an email and mention your recommendations.

thanks a lot.

 

I've got the same problem. But for me it happens only every now and again.

I contacted support and they ran some cron jobs on each of the sites i have with them which seemed to fix it. Well, at least its still working.