Last year I registered a bunch of domains at 1and1, but I've decided I don't want to renew. They sent me an email telling me that all the domains I purchased are set to automatically renew and that I would need to "take action" if I wanted to let them expire. So I go to their website and find that you have to go through a whole seperate login system to cancel your domains. I go to the seperate system and set one of my domains to Expire. It tells me that I have to respond to an email that will be sent (which never came) and that I have to print, sign, and fax a form to tell them that I want my domain to expire! I've never had to go through hoops like this for any other registrar. I have over 60 domains registered with them, but it looks like I'm going to be transferring them all somewhere else so that I cancel them if I want.
omg what da fuck? I hate companys that like to automatically renew contracts and all that shit. man they should ban things like this. my ISP did that to me ;(
It is a pain in the ass, for sure. I cancelled a couple of domains, the cancel thing says it's completed, but my account still shows them as 'waiting to be closed' and the two times I emailed support, they only responded with blank emails. LOL I haven't been too concerned about the $12 a year for two domains to actually bother calling them up about it..
As the saying goes, you get what you pay for. Next time, read the fine prints and know your rights...before a judge reads 'em for you.
I keep hearing random bad things about 1and1, I only have around 5 domains there but think I had better transfer them to godaddy or name.com for peace of mind.
I have always used namecheap and will only ever use namecheap. Even if their domains are slightly more expensive, their service is great. I buy all my domains by paypal which means they dont renew automatically. I suggest you take a look into them. Thats just my 2c.