googlemail.com users locked out of Analytics for over 2 weeks now

2 weeks ago I emailed google to ask them to give me access to a clients account in Google Analytics. I thought this would be a fairly straightforward thing for them to do from reading their support docs.

What actually happened is that they stopped me from logging in to any Analytics accounts for all my sites and apparently can't sort the problem out.

This is the latest in a string of unhelpful emails:

Are any other users suddenly blocked from accessing Google Analytics?

If I start a new account I lose 6 months data on numerous sites and also lose the ability to link the account to my Adwords account and any other Google services.

 

thats strange... i have a googlemail.com account but it works for me?

 

Yeah. They are lying. The problem only started when I asked them to give me access to a clients account. They accidentaly deleted my own login details and can't seem to figure out whats wrong.

Its so frustrating.

 

I haven't had any problem using Google analytics lately (my email is a gmail account).

I'm a bit confused why you asked Google to give you access to someone else's Analytics account. I thought the only way it worked was that the person with the account invites others to access the data - at least that's how I've always done it. Maybe Google thought you were up to something nefarious?

 

I set up the account for a client (with his email address) and tried to give myself access according to their instructions.

When this didn't work I emailed them and they tried to fix it. The next day I couldn't login to my account (or access the clients account).

Its amazing how much you miss your stats when you can't access them.

 

Well, that's really annoying. I hope Google fixes it for you.

 

I think you should put this question in webmasterworld where there will be google employees to answer and everyone can know what problem you faced and maybe some one can really help you

Thanx