NeoCpanel are Scammers READ NOW!!!

On thursday july 2nd my hosting was suspended, when i contacted them, they said that my account was suspended because I overused resources, but in their TOS they said 25% maximum, the reply i got said I only used 23%.

They contacted me and lied that the max is 15%, when i checked the TOS page it clearly said 25%.

when i contacted him and told him that his page said the limit was 25%, he quickly went to his site and changed the post. but i am smart, knowing this crook would change it i saved the page as an image:

check below


here is both resource pages before he changed it on the fly.



here is the TOS page after



this was just changed after the fact that they realized that i was within my limit. i did not break the TOS, if you get NeoCpanel this WILL happen to you too

THEY WILL SUSPEND YOUR ACCOUNT AND HOLD YOUR FILES HOSTAGE AND LET YOU PAY 10 DOLLARS TO GET BACK YOUR FILES, WHEN YOU WERE WITHIN THE TOS. THIS IS A CRIME

do not go to neocpanel the staff will still be there and they will hold ur stuff for ransom for money. and now they are telling me to come to DP to erase all my post or else they will upload my database and my website files to rapidshare. yes its true. here is proof of the immaturity of neocpanel. DO NOt Go to NeoCpanel

they (dumdaf) said they would upload all my files to rapidshare for everyone to download

here is the convo, i had to copy and paste it, but these are not good people.

i then posted the convo we had, and dumdaf said i was lying. check the original post here:

http://forums.digitalpoint.com/showthread.php?t=1312983&highlight=neocpanel&page=14

here is the proof that they held my files in ransom, and bullied me into changing all my posts and my negative itrader against them.



now who is the liar? who is the liar???

people ur account is not safe with neocpanel. ur web files and database will be sold to the highest bidder, and to warez sites.


see these guys are crooks. they are holding my files at ransom, and he said he is gonna upload it to rapidshare. i dont care anymore tho.
you can upload my files to rapidshare. but ur customers will now know the true neocpanel. ur files are not safe with people like these. these people are crooks.

do not go to neocpanel or any of these guys here of DP they will steal ur site database and sell it.

 

well, i bought a year hosting from them, after 6 months (this is 1 or 2 years ago) it was down for months. Then i ask for money back, no respond, then i open dispute, and they tell me i should close it because it doesnt look good on their paypal account, no refund, and i dropped dispute and forgot them.

I think they have new owner since then, but with this post, i dont want to try him either untill he responded. Remember, there are 2 sides of this story

 

All this because of backup what you already had?

 

lol, Company is uploading backups of the site in the WWW...

hmm, Company don't seems to be professional.
Whois:

Domain name: neocpanel.com

Registrant Contact:
   WhoisGuard
   WhoisGuard Protected ()
   
   Fax: 
   8939 S. Sepulveda Blvd. #110 - 732
   Westchester, CA 90045
   US

Administrative Contact:
   WhoisGuard
   WhoisGuard Protected (303090ada70c4a14b046b2b92665c11e.protect@whoisguard.com)
   +1.6613102107
   Fax: +1.6613102107
   8939 S. Sepulveda Blvd. #110 - 732
   Westchester, CA 90045
   US

Technical Contact:
   WhoisGuard
   WhoisGuard Protected (303090ada70c4a14b046b2b92665c11e.protect@whoisguard.com)
   +1.6613102107
   Fax: +1.6613102107
   8939 S. Sepulveda Blvd. #110 - 732
   Westchester, CA 90045
   US

Code (markup):

 

my account was wrongfully disabled. im not a dumbass. i read the TOS fully

they have a new boss now tho, i hope he is cool. i just want my files

 

I agree i think the old owners should be banned they also did this to me then demanded $10 to get my account unsuspended.

 

that is crazy and i would seriously take my files and run to someone who is real and will be upfront with you

 

they said you were posting gay comments on DP? highly unprofessional - they don't deserve to be in any industry imo.

and flex - I'd recommend blurring out your email, name, and address on the side there I'm sure people would love to take that info and spam the crap out of you.

and as sebo pointed out - don't trust a host that is trying to hide their identity in their domain's whois records - if you can't hold them responsible legally in any way, it's not worth bothering with.

 

the name, and address are fake. i dont give out my personal info lol

 

Flex what forum are you trying to host ?? If its legit and you can host on shore then i can provide nice good hosting

 

better question that limlike should be asking is, are you hosting legal files and what kind of plan are you looking for? space, bandwidth and budget your requiring.

 

there goes your chance to do anything with the legal system - because if you try to sue them, all they have to do is show that they never hosted you, instead they hosted someone else and you are only pretending to be that person.

so its not very professional on either sides. no one wins.

 

Impersonation is a crime. I hope you do realize that you just lost everything and now they can legally sue you for falsifying documents and impersonating someone else.

Anyways providing they don't sue you, grab what you can and get out. You'll be able to move on hopefully with a more professional web host. Hopefully though you don't impersonate anyone else or you may end up facing fraud charges.

 

i bet he had pm you to remove the picture and / or edit because they afraid for bad truth testimonial's like yours

 

Hi,

I would like a small say in this thread. I'm not taking sides however I'm just starting to find that neocpanel is badly run and managed that it seems like the owners are just children.

Issue #1.
Their frequent server restarts. Believe it or not, their server load may be appealing and how they state they do not oversell may be too, but they actually do. They oversell but control and limit every one of their clients to ensure it stays in an all time low load. They also restart their server 2 times a day, thus causing most of the downtime most of us would had got. When I first registered I had already encounteered my first problem which was their DNS. It kept causing one of the main issues to why my domain couldn't connect to the server however the staff only reassured me that it worked despite the fact it didn't.

Issue #2
Terribly written ToS. As the service upon registration did not require me to tick or abide to any of the Terms and Service neither did it say it was subjected to change. None of my clients account should had been suspended as clearly before domdaf stated on the KB that there is a maximum of "25% resource usage", However he later admitted this was a typo. Please let me inform you that in reality, in the court or any other jurisdicition, a typo is forever unchangeable. A verdict is a verdict. So by right I should be staying to 25% without being liable to any of your actions and by you doing so I have all rights to seek legal counsel against your organization. Also one my accounts that got suspended was claimed to be above 10% around 12%. But according to the ToS, why is it suspended still? according to their staff team, they stated we can't go above 10%. So make up your mind! And the suspension cost $15 to be lifted according to the ToS which once again I didn't see there until today (cause they changed it as soon as we stated it). As I registered my services before the change and once again it did not state any subjects to changes, I can stay at 25% and unsuspension for free. I will not be held liable for infringing the "RECENT" ToS only the "OLDER" one, neither shall I be the victim to your "TYPO" mistakes Domdaf.

Please note, this is a hosting company your running not a simple organization. If you want to run a hosting, at least learn to double check these so-call "TYPOS" cause once again, they can never be changed in the real life.
Also please train your staff team better as it seems that they are all over the place providing incorrect information. As stated before it cost $15 to unsuspend, however their staff team offered $10. Please be decisive and follow what is black and white or if you do provide discount, state so, or else this would not be considered a legal transaction. The staff team also reassured that 10USD was cheap and other web host demands 30USD. Don't get me wrong but your whole entire system is falling apart. I wasn't given consent of such changes to the ToS either.

I would like to remind everyone that one of the accounts that got suspended was just a standard programming forum with quiet a moderate traffic. Besides neocpanel attractice UNLIMITED plan which is not physically possible; you will not go very far in traffic with this hosting. As eventually you will be also suspended and held captive of your account for high resource usage. Also they have no evidence to proof that one my accounts was using above the limits as I have no monitor over the resource usage besides bandwidth and quota.
So instead of charging for suspensions, at least give us the ability to unsuspend the account and take action from there. Instead your suspending accounts for reasons we do not see or we do not confirm is true.

Please learn how to construct proper ToS by seeing other hosting companies. I found it rude how your staff members began using "!" against me on the ticket and at the same time blaming me for my impatience. Well this is life, the customer is always right so deal with it. Also, the staff member kept directing me to moderate user's bandwidth and quota to check if they are using above the system resources. Excuse me, but are you implying I should just GUESS? and ESTIMATE? Everythign done including suspensions should be done BLACK and WHITE if you understand what I mean.

Anyone wishing to pursue hosting in neocpanel, please ensure you have legal contact beforehand as a backup.
Refer to one of neocpanel threads and you will notice, not all of us were very happy with our services. In fact I think it was mainly the newer staff and domdaf may/may not had done a better job.

I will not take any other actions against neocpanel for now, however if all else fails and my disputes are not addressed, I will seek legal counsel and gain full jurisdiction over your region and make you liable for all the damages caused.
I have enough evidence and witnesses to prove my case. Hence I shall conclude.

PLEASE GOVERN YOURSELF ACCORDINGLY.

Thank you.

 

Okay, whoever said that having a private WHOIS is not professional, you're simply wrong! People use WHOIS guard to keep away spam..

The way that NeocPanel have responded to this is not very professional, but the way the OP responded with the language is not appropriate either..

 

No thats not a better question ok ? As files and bandwhich arnt a problem for me its only if he needs onshore or offshore is that ok with you? Now stop trying to get you post count up . I know what i wanted to ask!.

Thanks,

 

Thanks flex360, I was planning to buy hosting from them.
Thank you again
Now their site is Forbidden its saying apache error > You don't have permission to access / on this server.
Highly overselling and then running away form customers



Shameless people ...

 

Check any big host, you won't find any of them using WHOIS Guard. reason, the customers might need contact information in case of emergency like host's main site is down. WHOIS is the quickest way to find that info.

So what, if you get few spam mails each day(use a spam filter). but real contact of host information helps boost customer confidence. unless you are trying to scam, where you don't want people to know your real address. there is no reason to hide WHOIS details

 

It doesn't mean that they are unprofessional.

http://who.is/whois/hostgator.com/

I'm pretty sure that HostGator has a private WHOIS, and they are a very big company.