Has anyone dealt with the coffee cup icon appearing in Filemaker? We have been running Optigold without a hitch for 2 years up until a couple of weeks ago when this started. I came in one morning and users were not able to get into Optigold. I closed and re-opened the file that would not open and this cleared things up. This happened 3 times in February and has happened twice today. The file in question today is Charts_.fp5 which is 989KB in size. The only thing I can think of is this may be caused by a vpn user losing connection or something which is causing a lock on the file. Has anyone seen this before? Thanks in advance.
I would say it's most definitely a locking issue in that case. If ScottM isn't connected anymore, you could close the database and reopen it with FileMaker Admin and it should clear the lock.
I shut the service down completely, recovered Charts_.fp5 and compacted all the data files at the same time. Everything seems be back to normal now but this seems to be a weekly occurrence lately. Is there any maintenance that we should perform weekly or something? I think the first thing I will do is change the time for the scheduled backup to a more appropriate time.