Mia
Aug 27th 2008, 7:10 am
We ended up over billing a customer by $5000.00 because of this serious bug which needs to be fixed ASAP.
The problem occurs when there are multiple items/quantities in a billing cycle item that has a time credit. Lets say the time credit is 1 month and you add 5 items and then remove those 4 extra months to keep the multiple items billing monthly, then at some point remove or add an item/quantity. You end up with a fraction of a billing cycle/time credit which optigold cannot handle. So lets say you subtract one of those 5 items at the 1 month time credit, you are now at .08/month. Since Optigold cannot handle fractions it just keeps invoicing daily, every time you run invoices.
Can we get an update when this is fixed? Thanks.
The problem occurs when there are multiple items/quantities in a billing cycle item that has a time credit. Lets say the time credit is 1 month and you add 5 items and then remove those 4 extra months to keep the multiple items billing monthly, then at some point remove or add an item/quantity. You end up with a fraction of a billing cycle/time credit which optigold cannot handle. So lets say you subtract one of those 5 items at the 1 month time credit, you are now at .08/month. Since Optigold cannot handle fractions it just keeps invoicing daily, every time you run invoices.
Can we get an update when this is fixed? Thanks.