SOS got this Paypal email :We have placed a temporary hold on the funds until ...

[JacobNix]

in the resolution center


the customer is a DP member ,he didnt know that I have a waiting line to promote websites , so i think he has requested a refund on paypal and then PMed me here

i replied and said that he had to wait for his turn ...etc


anyway
how can i solve this problem?
Today was his turn and i did his promotion
so what if the customer accepts that the transaction is ok
how to solve the prob before earlier ?
and whats this ? "Respond by 13/02/2008"


this is the first time a customer ... so i dont know what to do
plz help

[infogle]

What service were you committed to give him ? and have you said him before that he has to wait... and does he email you before filing a dispute...?

[28081981]

just let him know that u have done the service, n he can tale the dispute back, n the hold will be removed automatically,. once he does that ...

u can re[ply in the RC that u have done the needful and request him to take the dispute back....

[JacobNix]

The service in my sig
that was just $22 and after having 71 iTraders here ,im shocked why he didnt contact me before doing such a thing!!!


yeap 28081981
i have already PMed him but seems he has not read it

and thanks both for the suggestions
so he has the ability to cancel the HOlding on my account immediately right?
or again paypal should check ....