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View Full Version : My Paypal Account Limited, How to Restore it?


kingdolar
Dec 24th 2007, 5:34 pm
while login to paypal account On Dec. 23, 2007
i have this message :

We recently reviewed your account, and we need more information about your business to allow us to provide uninterrupted service. Until we can collect this information, your access to sensitive account features will be limited. We would like to restore your access as soon as possible. We apologize for the inconvenience.
Why is my account access limited?

Your account access has been limited for the following reason(s):

# Dec. 22, 2007: We have detected suspicious activity regarding the receipt or withdrawal of funds.

i try click resolution center and click resolve problem and get this message:

http://img214.imageshack.us/img214/6443/restricappealwy6.gif (http://imageshack.us)


i upload electrical bill On Dec. 24, 2007
after 24hr, i don't have any respond from paypal.
so what next must i do?

thanks for help

dnk
Dec 24th 2007, 8:30 pm
Wait for 2-3 days, 25th is a holiday

FOX LORE
Dec 24th 2007, 8:33 pm
CAll them asap. 1-888-221-1161 They have very good customer service.

kingdolar
Dec 24th 2007, 8:39 pm
i will be waiting for 3 day.
if they not responding, i will call them

FOX LORE
Dec 24th 2007, 8:44 pm
i will be waiting for 3 day.
if they not responding, i will call them

If you are ready fax the documents than they should have them all ready. What is the point in waiting 3 days? :)

kingdolar
Dec 24th 2007, 8:48 pm
If you are ready fax the documents than they should have them all ready. What is the point in waiting 3 days? :)

i not fax them, but i upload document.
i also must fax them?

surfaddict
Dec 24th 2007, 8:52 pm
just fax it, so at least you already done all the request by them. Don't forget to keep the fax detailed also.

dynashox
Dec 24th 2007, 9:04 pm
It is better for you to fax the document and then call them. Paypal respond much faster if you act that way.

eddy2099
Dec 24th 2007, 9:16 pm
Well, you probably still need to wait a few days at least because remember that you are not the only customer they have and chances are there are probably thousands others who are waiting for their limitations to be lifted.

I believe that receiving the utility bill is not enough, they will need to go through them to ensure that they are real and verifiable.

Bill88
Dec 25th 2007, 2:46 am
Paypal takes atleast 2 days.....for reviewing.........so dont worry

dynn
Dec 25th 2007, 6:04 am
Its happen to me 2 days ago...it is enough if you just upload document.

As long as the utility address same as the address in your profile ...you don't have to worry.

i not fax them, but i upload document.
i also must fax them?

bouncer1989
Dec 25th 2007, 6:09 am
Just upload or fax, and call them, always call them after you have done something, they tend to be lazy sometimes :p

anthraxruler
Dec 25th 2007, 7:06 am
Dear just upload the documents and then call paypal .
Paypal representative will ask u if u hav changed the pass and security question and will restore ur account instantly.
THIS IS WAT HAPPND TO ME ;)

abinesh
Dec 25th 2007, 9:39 pm
^^ exactly mate ! just do this and have patience ... things will work out fine !

sudarshan_316
Dec 25th 2007, 9:44 pm
I hate PayPal man ! Nowdays 80% of the funds we get are getting chargebacked !

kingdolar
Dec 27th 2007, 2:29 am
thank you everybody,

today, my account has full restored