Site Totally Missing From Google After Server Move

[jgold454]

I moved our organizations long established site over to a dedicated server last week. Around an hour ago the site completely disappeared from the google index. When

In my google webmaster account I don't show any cache or pages indexed.

When I do a DNS check on it this comes up:

No NS A records at nameservers

WARNING: Your nameservers do not include any corresponding A records when asked for your NS records. They probably are not returning the A records when asked, which can prevent some other DNS servers from contacting your DNS servers. They should do this if they are authoritative for those A records (in BIND, you should not use 'minimal-responses yes;'). The problem record(s) are:

Nameserver #*$!.#*$!.xx.x did not provide any IPs
Nameserver #*$!.#*$!.xx.x did not provide any IPs

Can this DNS issue have this effect? Does anyone have any advice on how to proceed? I am totally freaking out and don't know what to do. The site isn't in the supplemental or cache either. The PageRank is still showing for all the pages however. Could this be a glitch?

I would appreciate any insight into this. What is the best way to contact google? I can't find anything from within the webmaster account..


Jerry

[ForgottenCreature]

WARNING: Your nameservers do not include any corresponding A records when asked for your NS records. They probably are not returning the A records when asked, which can prevent some other DNS servers from contacting your DNS servers. They should do this if they are authoritative for those A records (in BIND, you should not use 'minimal-responses yes;'). The problem record(s) are:

Nameserver #*$!.#*$!.xx.x did not provide any IPs
Nameserver #*$!.#*$!.xx.x did not provide any IPs
Are you with a managed dedicated server company? Email them and ask them to fix it.

Your sites are down - so of course, the site will be removed from the index.

[jgold454]

no the sites were still up. there was just a warning from the A nameserver. They have fixed the issue but this wouldn't explain the site not being in the cache or supplemental index.

[ForgottenCreature]

Well, yes, it does. Your sites were down.

[jgold454]

I hope you are correct but I was able to access my sites the whole time. Why do you think the cache is completely removed from the google index?

[ForgottenCreature]

I'm not exactly sure. Submit your site's sitemap again.

[jgold454]

Do you know of any tool that can convert my regular .html sitemap into a google ready xml sitemap?

[Rasputin]

My (long established) site has also just completely disappeared.

I have not moved servers but when I check DNS (I don't know anything about DNS and have never looked at it before) it says 'Answer from d.root-servers.net: domain 'sitenam.com/' not found'

Any idea what it means, what I should do?