Problem with GoDaddy.com .. Please Help!

[blackjack]

Whenever I am trying to register a domain at GoDaddy.com, everything is going good but at the last page after putting the verify code they say "unable to proces" and "check your information is correct" (something like this).. I tried PayPal and MasterCard but both failed at the same stage..

I have been using the same account to register domains for last one year and I have been using the same paypal and mastercard. I cant find what is the problem!

Please help me how to resolve the problem.. Any of you face this problem before? if so then how did u solve it?

BTW I have mailed to GoDaddy.com service but they didnt reply yet... I think their service is not so good as others say...

[met0555]

I suggest you to change your hosting account ethiohost.net or bluehost.com ...

Good Luck

[blackjack]

I am sorry to remind you that the problem is not related to hosting.. its related to "Domain Registration"..

Anyone else can help me? or anyone can suggest me where i can buy cheap .info domains like GoDaddy.com using PayPal?

[save]

double check to make sure you have ticked everything like the terms etc, they full the page with so much advertsing crap that it is hard to see what is what there sometimes.

[BuzzBoss]

You need to add your company name as this tend to be what most people forget. It don't need to be a company name though as it can be just your initials. And make sure you check the 'I agree' box too.

[blackjack]

Thanx for the advice and suggestions .. About the terms .. you cannot go to payment page without selecting the termes or i agree ...

I dont know why godaddy is still not replying my email.. they must be stupid!!

[arcadesstuff]

Thanx for the advice and suggestions .. About the terms .. you cannot go to payment page without selecting the termes or i agree ...

I dont know why godaddy is still not replying my email.. they must be stupid!!

I got the same problem a few weeks ago.
I guess i didn't have enough money on my credit card, but that's just a wild guess.
I'll buy a new domain soon and I hope it will not give the same error.

Good luck!

[NameCodex]

ethiohost.net: .99 per month? they must be massively overselling.
bluehost.com: you have to go to their faq just to find their pricing, wtf?

godaddy: not that great for domain registration, IMHO, dynadot or moniker is better

[Dave Zan]

Please help me how to resolve the problem.. Any of you face this problem before? if so then how did u solve it?

As some have said, make sure your payment account is in good standing and
the details entered are correct. Other than that, registrars usually encounter
times where their systems and that of the payment provider don't jive.

Worse comes to worse, if the domain name is still available, just register it in
another place.

[m0rtal]

Try another browser.

[bouncer69]

I think you don't have enough credit in your master card. Try with different card.

[blackjack]

Thanx for help from all of you... I was sure that i have enough credit in my credit card and also paypal account.. May be its a problem with their system..

Also i liked the option of using another browser.. i didnt try that.. let me give it a try.. wish me best of luck mates..

[reztar]

same error with me today trying to buy domain at godaddy. well, finally i bought in another company

[Hannah]

I think you don't have enough credit in your master card. Try with different card.
You can always go over your credit limit. Your card won't get denied. You just get charged if you do.

[DeniseHall]

I bought two domain names at GoDaddy last week and didn't have any problems.

If you're still having trouble, try calling them on the phone instead of emailing them. It's possible you didn't receive their reply for some reason. I've never known them to give poor customer service.

Denise

[Artvision]

Had the same problem several months ago (December '06) trying to renew xx domains using MasterCard and it took me ages to convince their support that the problem was with their system. Fortunately there were many other their customers that confirmed that they also can't pay with MasterCard.
Finally after few days they fixed it (the problem was that their system was not able to connect MasterCard servers). That's why I already have a Visa Card as a backup solution ;)
Actually there was a post on their forum.

EDIT: BTW, just registered a domain name through godaddy without any problem - paid with Visa.

[blackjack]

thanx to all for your comments and tips... i will go for a phone call at last..

in this time i found another good registrar mydomain.com and their rates are almost same as godaddy.. hope from now on i will get domains from them only..

[coolBananas]

i also had massive support problems with godaddy a few months ago.
they took almost 2 weeks to reply to my emails

[Gregcyber]

I spent over $500 at godaddy.com last month using Paypal.com
I had problems with payment too but found out that you only get $500 a month spending with paypal at godaddy.