No more chacha invites?

[Aragorn]

Today I thought of trying ChaCha for the first time. I asked a guide how I can get a ChaCha invite. And I was informed that they are no longer providing ChaCha invites. :( :(

[snapplekid13]

That is true I am also a guide and this is the excerpt from the email the sent me!

We recently completed a user satisfaction review and want to thank all of the Guides who are doing a great job of providing ChaCha users the absolute best search experience on the Web. We were delighted to receive the level of positive feedback that we did about so many of you. After all, you are the touchstones of the ChaCha product each and every day.

Unfortunately, this audit also revealed that we need to do a better job of ensuring that all Guides are consistently providing a quality user experience. Starting immediately, Guides who do not uphold this standard will be deactivated.

There is nothing more important than our user experience, and we are committed to doing whatever it takes to ensure it is SUPERIOR to what our competitors provide. Simply put, ChaCha users should get the exact results they need. Many times those results cannot be found on the first page of Google, Yahoo, MSN or other conventional search engines.

Below is a short list of some of the feedback we have received from many of the users who have recently searched using ChaCha Guides:

- “It took too long to respond and clarify the exact search term.”

- “The results came straight from Google or Yahoo and your search bar, all of which I had already checked.”

- “My Guide was completely unprofessional during the chat session.”

- “When the first Guide couldn’t help me, I got transferred around without knowing what was going on. All he had to do was tell me what he was doing.”

- “It didn’t seem like my search was that complicated. Why did I get sent to so many different Guides?”

ChaCha’s Guide community must be composed of professional Internet researchers and user-driven service specialists who provide an amazing experience to every individual who searches on ChaCha. We are continuing to expand the tools we offer to help Guides provide a great search experience and share expertise. We will reward everyone who excels as ambassadors of ChaCha. However, we believe the feedback we have received requires immediate action and are making the following changes.

Guide Invites Temporarily Turned Off

Too many websites are distributing Guide invites to anyone who is interested regardless of skill or knowledge. As a result, we are temporarily turning off invites to ensure that our quality Guides do not lose any income from searches that unqualified [new] Guides could absorb. Qualified Guides can still generate new income by signing up for Mission: ChaCha.