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View Full Version : Paypal problems anyone?


soju
Jan 14th 2007, 2:09 am
I have been using paypal for two years without problems. Today I tried to send some money for some links and the site is telling me to confirm my email . . . Ok? Sure, no problem. So I did that again . . . and then again. Each time I try to send some money it tells me to confirm email. When I try to confirm email it says that it is already confirmed. Anyone else experiencing anything like this today or yesterday?

khasmoth
Jan 14th 2007, 2:24 am
I'm not experiencing this problem. May I know where is your location?

Richie_Ni
Jan 14th 2007, 2:40 am
I don't have any problems.

matt1288
Jan 14th 2007, 2:47 am
This could be due to your location, were are you located? other than that I don't think there is anything i can help you with sorry.

Sonu2007
Jan 14th 2007, 6:24 am
I have been using paypal for two years without problems. Today I tried to send some money for some links and the site is telling me to confirm my email . . . Ok? Sure, no problem. So I did that again . . . and then again. Each time I try to send some money it tells me to confirm email. When I try to confirm email it says that it is already confirmed. Anyone else experiencing anything like this today or yesterday?

it is possible they fixing update...?

James12513
Jan 14th 2007, 6:25 am
hmm not really sure, the best thing to do is to give them a call :)

CountryBoy
Jan 14th 2007, 6:50 am
It is unusual for them to ask you to confirm any details. I recommend using their webform to contact them - they reply pretty quickly in my experience.

soju
Jan 14th 2007, 6:33 pm
I can pay for things if someone sends me an invoice, but I can't choose "send money" from my account. I can also pay for things by clicking buttons and links, just not from my account. So weird.

Edit: It does look like they are updating something. The "type of purchase" change to "for" and instead of a drop box, it is now radio buttons.

soju
Jan 16th 2007, 4:57 am
Here is the official response from paypal.

Thank you for contacting PayPal.

We apologize for the delay in responding to your service request. I'm sorry
for the inconvenience that may have caused you. It is a known issue here in
PayPal, we have so many callers reporting for that same kind of concern. We
are currently having a system upgrade as of the moment. For you to send
money, you must remove one of your email address to your PayPal account and
after removing it, add it again to your PayPal account and make it
confirmed. After doing that process, you can now send money to anyone.


If you have any further questions, please feel free to contact us again.

Sincerely,
Joseph
PayPal Community Support
PayPal, an eBay Company


Original Message Follows:

It appears I wasn't the only one.

max80
Jan 16th 2007, 5:25 am
yeah my problem is their commision:)

aeronautic.net
Jan 16th 2007, 4:56 pm
Yes. I've had a massive issue with a long term client paying an invoice recently. Turned into a major saga. I've had a confirmed and trouble free merchant account for years.

No dispute. Just failed payments and mind-blowing errors and failures on the part of PayPal to explain or fix things.

Client is angry. I'm angry. Massive time waste. Still unresolved. Working up an article that I'll post when there is an "end." I've captured each status screen, etc., for the story.

Here is an example of what's wrong with PayPal in 2007.

From a link from their menu at the bottom of every page to "Developers (http://www.paypal.com/cgi-bin/webscr?cmd=p/pdn/intro-outside)" you are taken to a page with this message:


PayPal Developer Network (PDN)

Notice
This website is out-of-date and no longer maintained by PayPal. For the latest news and access to developer resources, please visit the new PayPal Developer Network at www.paypal.com/developer.

I guess they are trying to scrape together a few dollars to hire a kid to re-do their Dreamweaver template so they can send customers, ur, webmasters and developers, to the developer site from updated navigation.

It has been like that for months and months. That's a symptom, not my problem. For a business with their resources it is simply inexcusable. No time or talent to even toss a 301 redirect in there? Sheesh.

soju
Jan 16th 2007, 5:49 pm
I agree with the above. Paypal's resources are large and many. They should get it together quickly.