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View Full Version : My domain expiried? Help!


Tehy
Nov 19th 2006, 10:10 am
Hi,

I'm having some problems with my host. Few months ago I payed 10 € to renew my domain, but now it looks like my domain is expiried. Of course, I have contact my host but they don't response.

So, My domain is sefanatics.com... Why I'm telling you this is that here ( http://www.enom.com/domains/whois.asp?DomainName=SEFANATICS.COM&submit.x=44&submit.y=8 ) is some wierd dates that shows that my domain should not be experied. I mean the dates end of that page...

What is going on? Please help?

Thanks!

Antonio
Nov 19th 2006, 8:49 pm
Where have you bought the domain, you should contact your agency.

BTW, your domain is not expired.

Expires: 2007-11-15

cormac
Nov 19th 2006, 8:54 pm
Yeah its not available to purchase but I am seeing a landing page, is that yours?

Did you get an invoice when you renewed the domain?

Pat Gael
Nov 19th 2006, 9:27 pm
In the last instance you can contact your registrar service.

I have seen problems with eNom, renewing domains via Registerfly that later appear as expired but the whois says they were renewed.

Opening a support ticket and within the 24 following hours getting them back inside my control panel.

Dave Zan
Nov 19th 2006, 9:49 pm
Where have you bought the domain, you should contact your agency.

BTW, your domain is not expired.

It actually has expired:

http://www.iwhois.com/index.php?domain=sefanatics.com&tld=com&lookup=Lookup&clean=1

Creation date: 15 Nov 2005 14:24:30
Expiration date: 15 Nov 2006 14:24:30

When a .com domain name expires, the .com Registry autorenews it for 1 year
and bills the sponsoring registrar accordingly for it. The registrar has up to 45
days to secure renewal payment or do something to financially compensate.

What makes this more complex is the domain name is managed by a reseller
for an actual domain registrar. You better contact the host reseller first, then
contact Enom if you've exhausted everything yet nothing fruitful happens.

Good luck.

Tehy
Nov 20th 2006, 7:26 am
Thanks guys! My hosting company just doesn't seems to care because they don't contact me :( Maybe I will try to send some email to enom...

seo-mumbai
Nov 20th 2006, 8:48 am
Thanks guys! My hosting company just doesn't seems to care because they don't contact me :( Maybe I will try to send some email to enom...

yes it is always better to go for good hosting companys they will not do this type of mistakes.

Cutting Edge
Nov 20th 2006, 9:44 am
I always go with reputable hosting companies and seldom trust any others just incase. Sure, people can say I'm taking business away from smaller companies not trusting, but at the end of the day there is enough trusting people to build smaller businesses, I'm just not one of them:)

Dave Zan
Nov 20th 2006, 9:05 pm
yes it is always better to go for good hosting companys they will not do this type of mistakes.

Actually, it's better to go with a real domain registrar to possibly lessen this
kind of thing from happening. Registrars have more umph than resellers.