Alex Doyle Associates

Foxy

Jun 25th 2004, 2:28 am

We paid by credit card....still working on chargeback....as yet no joy

ADA are into telephone sales in a big way.....So they phoned me and others as well...

IF ALEX DOYLE CAME UP WITH WHAT THEY PROMISED ME AND OTHERS WOULD BE VERY HAPPY PEEP'S....BUT THEY HAVENT!!!!!!!

For the information of everybody who is perhaps new to "the internet game" and with no criticism at all - don't you think that any internet firm, who was worth their grain of salt, would use the internet properly, ie ethically, to gain their sales in the medium they purport to be so good at!

Unforunately, by working cross media, they exploit the vulnerabilities that this allows. Unfortunately also, it seems that it is only after people have been conned that they arrive here.

As a word of caution for all those people who are new to the game - if you publish on the web site details of how people can contact you by another method, eg telephone sales, address, be aware that you are allowing everybody in the world access to contact you about everything at any time of the night or day. So people like Alex Doyle will do just that.

T0PS3O

Jun 25th 2004, 2:37 am

Isn't cold calling prohibited since last year here in the UK?

According to this news item it will be soon: http://www.shout99.com/contractors/showarticle.pl?id=25338&n=

Foxy

Jun 25th 2004, 3:17 am

This debate about one firm is on two threads - perhaps it should be merged?

T0PS3O

Jun 25th 2004, 3:22 am

The other one started about a different company though, but yeah it's pretty much all about Bogus Claims Associates, a.k.a. ADA

peterjohnston917

Jun 25th 2004, 3:36 am

I agree Foxy....would be nice to keep this one going...so that anyone who now join's and want's to view this information about Alex Doyle Ass can do...on here... like i did yesterday...i'm really pleased in finding it...and all who i have comms with...PLUS this site has given loads more information and advice on other matters.
Peter

Kirkburton

Jun 25th 2004, 3:39 am

I didn't realise this thread was running on Alex Doyle...here is a copy of something I Posted elsewhere in this forum:

The Alex Doyle guarantee states:

<I>"We offer you five search terms, which will exclusively belong to you for a period of 12 months within which you will enjoy number one listings on the search engines above. Once purchased, these can’t be resold to any of your competitors hence you will have a unique lead on the field.

We will optimise your site, take the search words off our data-base, assign them to your site and then submit to the search engines listed above.

Here at Alex Doyle we pride ourselves on product delivery, to the extent that if for any reason we are unable to complete the work as specified, we guarantee a 100% refund of any money you spend towards this product.

The service period of twelve months will commence once you are on the number one spot of the search engines listed above. The time period of installation will usually take four weeks from the date of purchase at which point you will expect to see a number one listing.

You will receive monthly statistics to report on the performance of your site."</I>

Does this mean I have to wait 12 months before getting my money back?

For those wondering which search engines Alex Doyle Associates is guaranteeing you'll be top for are:

Yahoo
Msn
Lycos
Excite
Fast
Go to (alltheweb)
Alta Vista
Google
AOL
Ask Jeeves
Iwon
Go network
Open directory
Netscape search
Northern Light
Ixquick
Icq
SearchUk.com
Overture

So far for the five terms I chose , three are listed in Jayde, and one in exactseek, neither of which are mentioned in the above, this is after four months.

T0PS3O

Jun 25th 2004, 4:14 am

I can't get on their website http://www.alexdoyle.co.uk/ anymore... Out of business???

TheHoff

Jun 25th 2004, 5:36 am

No, just under construction for about 10 months.

I hear they have a few thousand monkeys working at a few thousand terminals...

magellan

Jun 25th 2004, 7:07 am

They called me and I wasn't interested.

Companies can now sign up to the Telephone Preference Service in the UK to take them off cold calling lists. There is a fine if a company calls you when your name is on the list.

peterjohnston917

Jun 25th 2004, 7:17 am

I've sent a e mail to TPS to ask for my company to be taken off...but looking on their site...its not easy to find that link???? so in the end i sent a e mail...so hope that now works.

T0PS3O

Jun 25th 2004, 7:31 am

Thanks, good link!

peterjohnston917

Jun 25th 2004, 7:45 am

Hello....Alex Doyle Ass ...(aka ADA) are you out there??????? We know you are!!!!..and are now viewing!!!!!! but making no comments....of which we are all awaiting your responce to our comments...as un-happy customers??????

T0PS3O

Jun 25th 2004, 7:55 am

They haven't been here for a while: http://forums.digitalpoint.com/member.php?u=445

peterjohnston917

Jun 25th 2004, 7:59 am

Thanks Tops30,

But i think you will find that they are coming in under as quest...or 2 different names...which we cant get access to????

T0PS3O

Jun 25th 2004, 8:01 am

Yes you are right, they did drop by under a few names as dicovered by Shawn... I hope they ring me again one of these days... I'll play ignorant at first to waste their time, then go to town on them.

peterjohnston917

Jun 25th 2004, 8:07 am

ok Tops30, wish they would give me a ring!!!! Just a shame that i didnt know about this site...when we first started.....I would just like to say Hi to you all and thanks loads for all you comments and advice...It has been welcomed...with many thanks....just hope that i can help or assist any of you from my side...
Pete

T0PS3O

Jun 25th 2004, 8:49 am

Try knocking on their door:

http://195.66.240.211/cgi-bin/whois.cgi?query=alexdoyle.co.uk

peterjohnston917

Jun 25th 2004, 11:07 am

thanks for that..will do..regards

Foxy

Jun 25th 2004, 11:40 am

That will be interesting - can't wait to hear the results!!!

Smyrl

Jun 25th 2004, 1:42 pm

I first saw that host and name servers listed when I was running down some pongraphic URLs spammed on a forum I deal with.

Shannon

peterjohnston917

Jul 1st 2004, 9:39 am

Action Group....verus Alex Doyle Ass Ltd....

If you wish to help in the formation of this group.... Please contact myself

Regards
Pete

PS Thanks for all of you who have contacted me already....Just how many more are there out there????? :(

leeds1

Jul 2nd 2004, 4:24 am

Try clicking their testimonials page

It goes....er....nowhere :D

peterjohnston917

Jul 9th 2004, 4:05 pm

Well the Forum is still open on this one.... will keep in touch with all as and when you want....The Story is still going on...and on....not sure if its good or bad at present.

Peter

ITC

Jul 15th 2004, 7:19 am

We are now working with Peter Johnston to get his site right!

Anyone who would like some advice on this matter, free or otherwise please don't hesitate to contact us.

After looking at Peter's site, the first words that came out of our mouths were 'Frameset!' uggghhhh!

Although there are ways around a frameset, none of them are particulary s/e/f

So for a company to say they have optimised your site, and leave the frameset, well, it just makes us mad!!! gggrrrhhh!!!! :(

Companies like these give our industry a bad name.

We have some high profile clients, such as FileMaker, Forces Reunited etc. etc. all who happily gave us permission to use their details as they are happy with our work.

I wish you all well with your pursuit of this company, and if you need any back up and expert advice, we would be only too gald to help rid our industry of scum like this.

Dominic Hayhoe
Internet Traffic Consultancy Ltd.
http://www.internet-traffic.uk.com

Foxy

Jul 15th 2004, 9:54 am

Well done you ITC

Smart work :)

and I am pleased for Peter

Dennis

Jul 16th 2004, 1:42 am

Foxy

Jul 16th 2004, 3:15 am

Yes well done ITC but one second, Not to make you look like a fool or anything. First of all after checking your website and your so called high profile clients, with very competitive terms such as MATCHBOX MODELS ultra competitive. I noticed a company called fresh prespectives who deals with walking holidays in spain. I was interested straight away as we have a company who deal with walking holidays in Spain. So we did a little check and what do you know fresh prespectives werent ther like you said they would be. Considering that one of our clients have been there for about the last seven months i would like to know how you claim that the company has a number one position on google.

Walking holiday in Spain
Walking Holidays Spain
Hiking holidays spain

I think you will find a company called pico verde a site optomized by Alex Doyle.

ADA

What a load of rubbish!

1. There is no credit, as far as I could see, to your company listed on that site.

2. So even if you did do the SEO on this site you are not number 1 with this site it is held by:

Walk Spain - Walking Holidays Spain, Walking holiday Algarve ... - [ Translate this page ]
... scenery, this is the package for you. Walking holiday Spain, Algarve,
Andalucia, Costa de la Luz. Walk Spain with Via Verde Experience. ...
perso.wanadoo.es/sailordeb/ - 10k - Cached - Similar pages

3. and no wonder with a Title tag of <title>Pico Verde - Walking holidays Spain, Walking holiday, Walking holidays, Walking holiday Spain, Hiking vacation Spain, Hiking vacations Spain, Hiking vacation Europe, Hiking vacations Europe, Walking tour Spain, Walking tours Spain, Walking tours Europe, Walking vacation Spain, Walking vacations Spain, Picos de Europa, Pyrenees,hiking holidays.</title>

4. Which seems to be the same on every page

5. The number one site is a perso page! which is a frameset! with a marginally shorter title tag! LOL - golly how amazing you cannot beat that for Walking holiday in Spain

and you are 7 for "walking holidays in spain" with that damn pesky perso page still there at no2!!

and you are only in the no 1 for "Hiking holidays spain" if you did the SEO!!!

6. So I went and checked for how many people searched on that term in any given day

Guess What?

Here is the answer - are you ready for it? - Can anybody guess?

Sorry! No results found

To appear here, your keyword needs at least three
appearances in the last 332 million searches.

Please try another keyword from the left window.

If your adult filter is ON, you might try turning it OFF
in the bottom left hand window.

I guess if I turned off the adult filter it might alter things - not!!

Go away ADA you have been proven wrong time after time and your ignorance is now showing totally

Dennis

Jul 16th 2004, 3:34 am

T0PS3O

Jul 16th 2004, 3:50 am

So if this is a 'valid' top position, show me the other 28 number one position on all the other search engines that you guarantee with your service...

Smyrl

Jul 16th 2004, 5:06 am

Good find.

Shannon

digitalpoint

Jul 16th 2004, 5:24 am

Foxy

Jul 16th 2004, 5:55 am

1. We did the work for them whether you believe it or not
2. ITC claim they had a customer at number 1 dont see you criticising them
3. Pico verde are with us and have number one listings and top positions.
4. Trying switching to pages from the UK then see.
5.Customers choose there own search terms thats the ones he wanted thats what we got him top positions for.
4 Craig Fox Johnson or whatever you want to be called, grow up.

Answers:

1. Anybody could claim that - I certainly wouldn't without any credits on the site

2. I could not care less about them - but I do about you and your masquerading

3. There you go again claiming you do work for them without any credits on the site

4. Lets get the market down to as small a number as possible shall we - afterall a .com is not specifically for the UK is it? If you new that you were going for the Uk then the site should have been a .co.uk

5. Oh go on then, when all else fails blame the customer!! I was writing about the title not the keywords.

and yes that is my name and its on every page [I think, I hope] that I write together with my nickname which used to be FoxyWeb and now is just plain Foxy and also the company name and any other credits that should be there like DigitalPoint or Open Realty etc. Unlike other people who use nicknames to suit their purpose Dennis and then there is Doobey and there is...oh ADA...!!!

Dennis

Jul 16th 2004, 6:12 am

6. So I went and checked for how many people searched on that term in any given day

Is this not about the popularity of keywords foxy

ITC

Jul 16th 2004, 6:39 am

Hi Dennis,
I was just about to reply to your first post and then saw the replies from others and suddenly realised where your motives lay.

We did do the optimisation of this site, but that was 9 months ago!

Unfortunately their budget wasn't up to a monthly management program and although the terms were where we said they were, obviously they have dropped out since then. Especially since in the middle was the dreaded 'Florida' update.

OK so our case studies page is a little out of date where FP are concerned, they do say plumbers have the worst etc., we only posted here to try to help as we are already helping one client. We didn't realise we would be attacked by other SEO's for posting here.

I don't wish to get into a flame war, apart from anything esle we're too busy to put up much of a fight, we would rather fight for our clients.

:)

P.S. you mentioned competitive keywords - that's very short sighted from an seo company - we have to explain all the time to our clients it's not keywords that's the problem in seo - it's a combination of two things - 1. how many competitors are there - 2. and more importantly , how many of them have optimised their site for that keyword.

Just because it sounds like a competitive word or phrase doesnt mean it will be difficult and vice-versa.

We recently did one for an Army SUrplus website -that sounds easy right? Not many competitors optimsing back in the dark ages Army Surplsu websites - wrong! Lots!

But then of course we do have the likes of Forces Reunited with 170,000+ members - easy to do again? Wrong 15 other sites all reuniting ex-forces personnel. - They're number 1 for just about everything to do with finding army friends etc.

Dennis

Jul 16th 2004, 6:46 am

Companies like these give our industry a bad name.

We have some high profile clients, such as FileMaker, Forces Reunited etc. etc. all who happily gave us permission to use their details as they are happy with our work.

I wish you all well with your pursuit of this company, and if you need any back up and expert advice, we would be only too gald to help rid our industry of scum like this.

Dominic Hayhoe
Internet Traffic Consultancy Ltd.
http://www.internet-traffic.uk.com

Is this not attacking other seo companies in fact i would say calling someone scum is quite a direct attack. You attacked i defended our company enough said.

As for the keywords FOXY was saying we were number one but not under a very competitive keyword, that is why i mentioned competitive phrases. I replied by saying that is what the customer chose, as it was. We advise customer what keywords to go for but in the end it is ultimately their choice

ITC

Jul 16th 2004, 9:19 am

Hi Dennis,
don't know wether it was you or another of the employees at ADA that just rang me to threaten me and my company?

If you feel you have really been wronged, I will expect a letter from your legal advisors.

Funny how many assumptions were made that you were big, we were small, you are almighty, we can be crushed! ;)

When a client approaches you that says bad things about another company and then says go to these forums and see just how many unahppy people there are - and then we search for your details etc. to find you don't even have a website etc.? It's all very suspicious isn't it?

We have been told of your methods from several clients which in anyones terms sound like spamming the search engines.

Furthermore your guarantees of positioning in the search engines are empty promises. Do you own the search engines? No - how can you claim to guarantee rankings to clients? That's just promosing what you can't guarantee to deliver.

Then you claim to give money back if you don't get results - funny no-one seems to have had any money back from you yet?

Thats why I said we shold get rid of 'scum like these'.

If of course you could get say 10 of your happy clients to post here saying different, we will all bow down to your holiness.

Just seems that there are lost of unhappy people complaining about you.

And if they need it, we will stand up and say what are decent ways of optimising a site and what aren't, framesets for one!

Of course, if you wish to use this post as well, I'm sure you won't quote me out of context will you?

DarrenC

Jul 16th 2004, 9:35 am

Is this not about the popularity of keywords

What is it about then?

Surely you advise your clients to use high traffic keywords rather than wasting money by optimising a page for keywords which are going to give them zero traffic.. surely that is what SEO is all about?

Darren :)

Dennis

Jul 16th 2004, 9:55 am

First thing ITC you are being slanderous and your talking about things you dont even know about. You say that you did the optimization for your references 9 months but you have only been in business according to companies house for 6 months. Numbers dont add up there do they. Is that false references you are giving out.

First you call us scum and then cry when you say you are being attacked yourselves. At the end of the day we have many happy clients and have been in business for three years.

As for the keyword argument here it is, Foxy said that pico verde were nuumber one and it was not a high traffic term so you were not just talking about titles were you.

We advise customers on the best terms to go for if they want high traffic or specific traffic it does not matter. The owner of pico verde wanted those terms,so we got him number one positions on google for them.

For someone who has been in business for two minutes and then to start criticising is just totally unbelievable come back in a few years ITC when you have some experience.

ADA

Foxy

Jul 16th 2004, 10:55 am

ITC you are getting sucked in by ADA into a slanging match

Hi Dennis,
don't know wether it was you or another of the employees at ADA that just rang me to threaten me and my company?

Don't you see what, who they are?

There is another thread that goes on for a long time about ADA and their practices.

Just take it as read.

ITC

Jul 16th 2004, 12:08 pm

Hi Dennis,
as I said to whomever it was that rang us, you're very quick to make judgements.

You're right we only became Ltd. at the beginning of this year, but we were a company long before that, and I personally have been involved in seo since 1998.

Ah, we're quoting companies house records are we?

So for a company that said to me on the phone, we're big your small - you turned over £20k for your accounts 2003 - yeah your massive!

OK - if you want the correct terminology - if we're being anything we're being libellous. Libel print, slander speech - gettit?

We're talking about things we don't know? hmm, how'd you work this one out? Many clients say you stink? but oh sorry I forgot, you have hundreds, so that's ok then! lol.

Did we sound like we were crying? Yes, it was tears of laughter.

Did I mention anything about pico verde? No - you did, frankly I'm not interested. FP hasn't been optmised for 9 months as I said - we do need to update our case studies page, but then at least we have a website where customers can contact us disgruntled or not.

I notice you didn't say anything about our big names clients like Forces Reunited and FileMaker? Reason? Because we have an ongoing program with them, so they rank well.

Yes Foxy I see what you mean, I really don't need this and frankly don't have the time or the interest.

ADA like I said, big professional companies don't threaten they just do, so I'll be hearing from your solicitors then?

Like I said, if you want to make a good name for yourselves instead of getting involved in a slanging match, why don't you work with the companies on here who are unhappy with you and sort their sites or give them some money back like you promised to?

Then they'll all be singing your praises and no-one will be able to complain.

Otherwise of course people are going to slag you of - as far as some of your customers are concerned you made promises to them which you havent kept and when they ask for their money back like you promised, you negate on that deal.

We've been here before, it's a sorry tale, but you can always win the day by proving you're not like that, right?

Maybe we should have a poll, who would be happy if ADA sorted their sites or gave them their money back like they promise?

leeds1

Jul 16th 2004, 12:23 pm

ITC

if I was you I would delete your last post

you know if you are better

public slanging matches help no-one

ITC

Jul 16th 2004, 12:43 pm

Hi Leeds1,
we wouldn't say something othewise!

I think the point is here, ADA have a chance to speak to all these clients and make them happy.

Instead at the moment all they seem to worry about is spending time in here, rather than communicating with the clients about why the feel conned.

Then we'll all be happy won't we. And ill be the first to stand up and say ADA did all they can to help.

peterjohnston917

Jul 16th 2004, 12:53 pm

ITC
Well said...if ADA can do things with their customers then great....but im still waiting???? and waiting.....ie 7 days to get a returned phone call or answer to a urgent e mail.... ohhh sorry they couldnt reply to my e mail...due to "Spamming" on the internet?????

Regards
Peter

DarrenC

Jul 16th 2004, 5:39 pm

We advise customers on the best terms to go for if they want high traffic or specific traffic it does not matter. The owner of pico verde wanted those terms,so we got him number one positions on google for them.

So I'm a complete amateur to SEO I come along to ABC Company and I want to optimise Pink Widgets and Green Widgets simply because as an amateur I think these KW's will get me good traffic.

As an SEO company you would still go ahead and take that persons money knowing well that the best KW's would be Blue Widgets and Red Widgets?

Just because a customer asks for these KW's as an SEO company you should research better KW's which are going to bring in traffic, which any website owner requires to make money.

You sound like another company which I will not bring into the discussion but they too are a UK company offering the same type of "service" that I was conned with when first going into business on the internet.

If this is a lesson to any new webmasters who are reading this thread is learn and do it yourself.

Darren :)

ITC

Jul 17th 2004, 12:11 am

Hi Darren,
point well made.

You're right there are many comapnies offering the same service i.e. guaranteed number 1 or money back.

Unless this company suddenly has a deal with the search engines there's no way they can 'guarantee' a position - which of course they don't, that's ludicrous.

So, all we're saying is so far in these forums we've seen about 10 companies or so that aren't happy with ADA - saying they have broken the contract by 1. not achieving the number 1 position and then 2. not giving them their money back like they promised.

For a BIG company like ADA 10 measley companies should be chicken feed, shouldn't it? Common guys, why not turn this on it's head and prove you're the good guys and have been misunderstood?

Either achieve these number 1 positions for everyone within a very short space of time, or do as you say and give them their money back.

They say that the best people to promote your company are one's who have been unhappy with you, that you then go to turn round by proving how good you are. They then sing your praises.

So here's your chance to get 10 companies saying, actually we were wrong ADA aren't like that at all, and they did try for us, and when they couldn't do it they admitted it and gave us our money back like they said they would.

Sounds like a good PR exercise to me.

On your point about doing it yourself though Darren, what you can learn about seo will no doubt improve your site, but without the experience in seo you're never going to beat a professional seo company.

I will start a new post and list the basic things you should/shouldn't be doing so everyone here can help themselves.

ITC

Jul 17th 2004, 12:28 am

There are ways around everything like frames, splash pages etc. but if you want your site to be the best it can be, here's the best you can do.

1. Get rid of your frames if you use them. Stick your menu in a Server Side Include so you still only have to update it once.

2. Don't have a Splash or Entrance page - no content = poor ranking.

3.The only META TAGS you need are title, description, robots and still for some engines notably not Google, keywords. no others work, meta refresh doesn't, the search engines revisit more often to your site if they can see its being regularly updated, if it isn't theyre generally back once a month.
Stick your best keyphrase in your meta tags - obviously this ones about experience of the balance here - but generally you need no more than 13 words in your title and description, with one keyphrase.

4. Get rid of all code that doesn't need to be there. The more code you have in your page the more it dilutes your message.

5. Externalise all javascripts. Makes the page load faster and again stops dilution.

6. Get your body text to as near the top of the page as possible, the nearer the top the more value. You can do this by moving menus in the code using blank table cells.

7. Make you page content worthwhile. It needs to be of value to a human, about 200 words with maybe 5-8 times of the same keyphrase in it. Again this ones about experience, but if its not of value to a human the se's arent going to like it either.

Remember theres about 50 guys with phd's at G making sure you dont spam their engine!

8. Make sure you have alt tags on all images with a description of what its about. This one needs to be in place for October in any case in the UK when they'try' to make it law for accessibility.

9. Text links you can add a title="" tag to it like you would do an alt="" tag to an image.

10. Add a summary="" tag to the inside of your top table cells. Again good for accessibility - but dont overstuff your page with keywords. If you do it will be like lighting up a Christmas tree and literally saying to G 'Ive been optimised' - a good way NOT to get you to the top!

11. Importantly - don't create a page just for the search engines! - If it looks crap and is worthless to a human, it will be to the se's as well.

12. Dont have any redirects from your homepage.

13. Your homepage is your most valuable page- whatever ranking you get there will auto feed to the rest of your sites pages, hence poor ranking there and youll find it difficult to get good rankings internally.

14. Create a sitemap with a link from your homepage to it and back - in the sitemap a link to every page in your site.

15. Lots more ..................

Again a lot of this needs the experience to implement it and get the balance just right, but if you start there youll only see an improvement.

Hope that helps!

aslansag

Jul 20th 2004, 7:41 am

I think I am the latest victim of this Company...they have taken money from my credit card account without asking me.......I complaint them to my credit card bank but I do not know when I can get answer......
Please please be aware this company they did not deliver their promise......
Aslan
www.buzzytravel.com

fluffywhiteclouds

Jul 20th 2004, 1:49 pm

How many thread in these Guys I have just posted my annoyance on another one???

How do I stick it on here aswell to warn everyone alse about this company?

fluffy

fluffywhiteclouds

Jul 20th 2004, 1:52 pm

Good old cut and paste that is probablly what they do lol!!!!!

Yep count me in i was screwed too!!!!!

Read the t & C's though if you think you have any hope of getting your money back?

It says that once we have achieved your number 1 positions on all the 27 search engines we will then hold those positions for you for 12 months?

so to quote my legal advice what it means is that there money back guarantee DOES NOT COME INTO FORCE UNTIL THEY HAVE ACHIEVED THE 27 NUMBER POSITIONS THAT THEY ARE PROMISING!!

So as we all know we will be waiting until the next millenium before our contract with this company will become legally binding!!!!!!!!!!!

I have now consoled myself and hit myself repeatadly for quite literally throwing in excess of £2000 down the drain with these guys. I have now resigned myself to the stark reality that i will NEVER EVER ACHIEVE THESE GUARANTEED POSITIONS AND WILL MOST IMPORTANTLY NEVER EVER EVER EVER SEE MY MONEY BACK GUARANTEE COME INTO FORCE.

I am way too embarassed to let you guys know my web address as this is not the first time I was suckered into SEO by a bunch of ********.

At least the last company only screwed me for about £250 though. They too promised me number 1's on google for 20 keywords etc... with guarantees of positions. The company this time was Iomart!!!!

There t & c's are even more laughable than ADA's though as THERE IS ABSOLUTLEY NO MENTION OF ANY GUARANTEE WHATSEVER from them so its like quite literally just throwing your money down the drain with ABSOLOUTLELY NO COMEBACK WHATSEVER!!!!!

Next SEO company to cold call me will have to be outstanding to persuade me on board???

fluffy

Jaycees

Jul 21st 2004, 2:43 am

Peter please get in touch I am also in dispute with this company alone with others. We have a number of choices as I see it. We either contact the police(fraud) trading standards or take out a class action (conbined) against them for refunds and costs. My email address is bob@jaycees.co.uk

T0PS3O

Jul 21st 2004, 3:28 am

I keep a list of cold calling 'SEO' firms. With our 5 sites this means we get calls daily saying: " Hey we found you guys on the Google Adwords program, we can get you in the natural listings.... " and then I cut them off...

The list below is who called us (here in the UK). It is not a list of recommendations nor a black list... Just FYI so you know who are out there and who you can expect. If you are thinking of using 3d party SEO services, yuo might want to check these out in advance to avoid nasty surprises like those that ADA through at you:

Jump Higher
BoMac
Alex Doyle
IoMart
Top Flight

Latest number 1 guarantee company: ItsColdOutside (http://www.itscoldoutside.com/first_page_positions.html)

I forgot to keep bookmarks for you but I did check em all out and think there is only one with a decent site with honest statements and promises.

Be advised...

Dennis

Jul 21st 2004, 3:34 am

TO ALL.

First of all I would like to say a big thankyou to everyone that has taken time out of their busy schedules to actually make the effort to type these remarks in this forum. Every single client at Alex Doyle is valued and I would like the clients to contact us and we will continue to work with them hand in hand to improve rankings. Their isn't a single company that is infallable out there we are are all human, we all have staff that make mistakes. I guess we are guilty of being human! Occassionally a client can slip through the net, sometimes clients wipe work, Peter, that effects listings. On occasion servers do go down through spam e-mails, such as Bt and NTL last week. Lets start a forum about them. It digusting....I was conned out of my money...Action group vs BT, lets go to the fraud squad because I pay my monthly subscription, all unhappy customers of BT please contact me and we will take these 'cowboys on' and shut them down. Lets rid the earth of this telecommunication scum bla bla bla bla. Its all conjucture. I presume that you are all in business and as a result do get unhappy clients. The fact that we are openly being attacked gives us the right to openly defend ourselves. However, its not a professional aproach. I realise there are clients that do get ripped off by cowboys and as a result scaremongering ocurrs, every legitimate company gets tarred with the same brush. The question is would you all be stating this about BT because of a few mistakes made. The answer Yes you would! Microsoft, IBM, NTL, FIRST CHOICE HOLIDAYS, COCA COLA, BRITVIC ETC ALL HAVE FORUMS, full of complaining clients. However, do you still all have phones? do you drink coca cola? do you use microsoft apllications and do you go on holidays? The fact is ITC are simply using this to gain personally. Is this professional? You quote a first years trading accounts. This forum is great publicity thank you, I'm sure as being business owners you will realise why. We've obviously arrived because you dedicate a thread to us. Thats a great honour. Rank us alongside BT, COCA COLA, BRITVIC, NTL, IBM, MICROSOFT, FIRST CHOICE ETC, if you wish.
Really stop quoting fraud squads etc, it's empty and useless, we are legitimate we have nothing to hide!

Again thankyou for your dedication and time in bringing Alex Doyle publicity, maybe I should pay you all commission!

T0PS3O

Jul 21st 2004, 3:47 am

Dennis... Why do all these clients have trouble getting in touch with you and if they do, why is it such a hassle to get their problems sorted?

And thanking us for this thread is bullshit because it has all been negative publicity.

I don't have any issues with your company but judging from all this, I would certainly avoid ever making use of your services. Help those you have pissed off and we all might think ADA is not that bad after all...

fluffywhiteclouds

Jul 21st 2004, 12:12 pm

So Dennis aka Alex Doyle you are now comparing your service to that of the big boys? You are only human etc.....

As we all know yes the big boys mess up now and then BUT they do hold their hands up and THEY DO GIVE COMPENSATION!!!!!

Your T & C's are so good that you know that no matter what legal action is taken against you. YOU WILL WIN.

You got something right??

I ask no challenge you to confirm in this forum that your guarantee does state and I quote.

Once we receive your positions on the 27 search engines listed the 12 months service of your contract will begin. Gaining this positions usually takes 4 weeks from when the work is complete.

Correct me if I am wrong here but that means that the so called money back guarantee CANNOT COME INTO PLACE UNTIL YOU RECEIVE NUMBER 1 ON ALL THE LISTED SEARCH ENGINES. WHEN THESE POSITIONS ARE THEN ACHIEVED THE 12 MONTH MONEY BACK GUARANTEE COMES INTO EFFECT.

As anyone on this forum will already know. YOU CANNOT GUARANTEE ANY POSITIONS ON ANY SEARCH ENGINE AT ANY PARTICULAR TIME UNLESS YOU USE PAY PER CLICK.

I am not too bothered about my lost money?

I do really think that you should do pay per click for all these disgruntled and extremely annoyed customers whose money you took on completely false promises for a minimum period of 3 months at number 1 JUST ON GOOGLE BY THE WAY FOR ALL THE SO CALLED "EXCLUSIVE" SEARCH PHRASES YOU PROMOTED FOR THEM.

I mean really you have a database of keywords and once they have been purchased you remove them. Pull the other one!

I am one of probably hundreds of people out there who are prepared to say you got me, well done I applaud your fantastic salesman!

The only way though that I can stop people being sucker punched in by your so called Number 1 Guarantee is on this Brilliant message board service.

Ps. To all you people out there about to take them to court I really wouldn't bother. I would just get a legal person to go over the t & c's and they will all agree that you have not got a leg to stand on.

PPS. Their new url is

www.alexdoyleassociates.com

Just check out the testimonials page it is coming soon??????

Come on Dennis a link to this forum would be quite funny what do you guys think. :D :D :D

peterjohnston917

Jul 21st 2004, 12:44 pm

Well Fluffy.... i'm here just wetting myself....would ADA really put a link to one of how many of their websites....with all our comments....they must be brave...or something???

T0PS3O

Jul 21st 2004, 12:53 pm

Look who's #1 World Wide for Alex Doyle (http://www.google.com/search?sourceid=navclient&ie=UTF-8&oe=UTF-8&q=alex+doyle)

Or maybe people would try Alex Doyle Associates (http://www.google.com/search?hl=en&lr=&ie=UTF-8&c2coff=1&q=alex+doyle+associates)

:D

Pretty much anything with their name in the search phrase throws DP threads at #1 in Google.. And quite possible another 27 Search Engines too... And probably guaranteed for a year too since the only people who might be interested in obtaining that precious #1 don't know F-all about getting there ethically and in a sustainable fashion... Ow and.. DP's T's & C's do make sense, without unprofessional spelling mistakes...

fluffywhiteclouds

Jul 21st 2004, 12:53 pm

Don't want to sound to much of a pessimist but hey it would be funny lets just pleaZe hope that anyone who gets a cold call comes to this website they will HOPEFULLY run a mile???

ps. notice the ada spelling mistake another way of getting top positions maybe mis-spelling your search phrases lol?

peterjohnston917

Jul 22nd 2004, 4:22 am

Quoting from Dennis "Occassionally a client can slip through the net, sometimes clients wipe work, Peter, that effects listings"

Well what can i say then.... how many nets did i fall through then????????? As i'm still falling......as i left all the work up to ADA to do....so how can the customer be at fault????

Peter

peterjohnston917

Jul 22nd 2004, 9:13 am

FAO BOB@JAYCEES.CO.UK

Who are you????? Sent you e mail... and your site is "Adult".....is something funny going on here????? me thinks!!!!

Peter

fluffywhiteclouds

Jul 22nd 2004, 11:46 am

Well ADA have stopped posting!!!

Wonder if its got something to do with their so called guarantee being rumbled and exposed for what its worth?

As EVERYBODY on this forum now knows their so called guarantee of no 1 positions on all search engines is nothing but a pure myth. It is a very g very good selling point though for everyone chasing the holy grail of number 1.

One question to everybody reading this forum is if it was as easy as paying ADA anywhere betweeen £800 and £5000 for these so called guaranteed positions on keywords why oh why do people spend in excess of £10,000 per day to be number 1 on google for certain keywords or phrases when ADA can do it ALL for as little as £800 ON ALL THE SEARCH ENGINES?

Nice little teaser for everyone there?

please please think about this when they contact you and believe you me they will?

ADA prove how good you are?

If you are as good as you are optimize your site to knock this off number 1 on google on a worldwide search with your new site?

Another challenge there for your Dennis????

Or is it poultry?

Fluffy

DarrenC

Jul 22nd 2004, 1:10 pm

Seems theres more fake guarantee's by SEO companies in the UK than anywhere else.

I had the experience 18 months ago - spent over £600. It turned out they built a doorway page and optimised that page in the SE's. Gauranteed top 10 spot for KW's.

Didn't meet that guarantee and I didn't get a penny back. Didn't have a leg to stand on legally.

To be honest I think more and more people need to be made aware of the company in this thread - if need be design a website like paypal sucks get it No.1 eventually this company will have to change its name simply because it's reputation will be NIL.

I found out the company I used was previously called something else simply because it receive a bad reputation like this company. Any muppet can design a backdoor page and optimise it for shite nil traffic KW's.

Don't waste anymore time.. read the threads in here, and DIY

Darren :)

ITC

Jul 23rd 2004, 4:04 am

2nd bold para heading.

Need I say more?

http://www.google.co.uk/webmasters/seo.html

peterjohnston917

Jul 23rd 2004, 5:01 am

This is from Google.co.uk "Quote"

No one can guarantee a #1 ranking on Google.
Beware of SEO's that claim to guarantee rankings, or that claim a "special relationship" with Google, or that claim to have a "priority submit" to Google. There is no priority submit for Google. In fact, the only way to submit a site to Google directly is by using the page at http://www.google.com/addurl.html. You can do this yourself at no cost whatsoever.

http://www.google.co.uk/webmasters/seo.html

This the link.... and boy does it say it all.... Shame i had not seen it back in Nov 03

Peter

hulkster

Jul 23rd 2004, 8:07 am

This guys from the UK sound pretty slimey - maybe a good thing they never called on me, because otherwise I would have added 'em to my scumbag Hall-of-Shame (http://www.komar.org/faq/scumbags/) as I did with another UK firm.

magellan

Jul 23rd 2004, 8:37 am

It has been Iomart and It's Cold Outside who have been annoying me this week :mad:

peterjohnston917

Jul 30th 2004, 4:03 pm

Quick up date..... All....

More and more peeps are still contacting me and other's with the "thanks" of this forum... it is now hoped that....businessess are now more aware....of some of the things going on ..out there in SEO land

PJ1

Jul 30th 2004, 4:04 pm

I've been had! I spent from March 2004 til now trying to convince myself that I haven't been ripped off. They took my money before I realised (and tried to take it twice according to my credit card company). Somewhat confused, and pissed off with the excuses I get from ADA especially when I asked for a refund and updates etc. Having seen this forum, the whole thing is a joke. Does anyone know what the procedure is for getting these twats to pay up? Has anyone been refunded or is that a silly question? There must besomething we can do!

ITC

Aug 2nd 2004, 12:43 am

Sorry Guys,
I tried to coax them into sorting their unhappy clients out, i.e. you guys, but it seems it fell on deaf ears.

Has anyone who was disatisfied actually been contacted by them to put things right?

It seems they are more interested in getting money out of new clients rather than keeping clients they already have. Seems strange to me as everyone in business knows it costs about 10 times more to gain new clients than keep happy current ones. Maybe that's the problem?

Foxy

Aug 2nd 2004, 11:44 pm

It seems they are more interested in getting money out of new clients rather than keeping clients they already have. Seems strange to me as everyone in business knows it costs about 10 times more to gain new clients than keep happy current ones. Maybe that's the problem?

This company does not know what to do - that is the problem - unless you put forward gaining clients as the modus operandi.

You only have to look at all the information to hand including their original site to understand that they do not have a clue.

Just do not get involved with them.

ITC

Aug 5th 2004, 1:16 am

:mad:

Want to see something awful? Take a look at this site.

http://www.golfholidayinspain.co.uk/

Now how the hell can anyone say thats optimised?

What excuses will they suggest? Not yet finished the work? Client was difficult etc. etc.

No Excuse is good enough. You dont put up the work if you havent finished it or arent happy with it!

T0PS3O

Aug 5th 2004, 1:41 am

Tip:

Press CTRL + A when looking at the home page. And do try a few of those stuffed keywords from the title in G to see if they are #1 yet. Maybe we could track them?

Foxy

Aug 5th 2004, 7:37 am

Tip:

Press CTRL + A when looking at the home page. And do try a few of those stuffed keywords from the title in G to see if they are #1 yet. Maybe we could track them?

Good Idea

Hereis another send an email to:

pjohnston@heery.co.uk

who's he? :D

ITC

Aug 8th 2004, 10:02 am

I'd guess he's the website owner.

Mind you, I had a funny phone call on Friday from someone pertaining to have had their clients contacted by ADA and saying they would partner up with me if I can only explain exactly what I do for clients in the way of seo, and he wanted to know every step.

Funny thing is, his accent was exactly the same as the persons accent who rang me to threaten me from ADA, coincidence?

So I began to tell him what I do (in a roundabout way of course, without giving too many secrets away!) and I could hear him writing it all down!

Oh dear, I hope they don't need that much help!

Shame I left out the best bits!

digitalpoint

Aug 9th 2004, 1:45 am

Got this from Alex Doyle Assoicates today... :)
It has come to our attention that there has been various libellous statements published on the forum www.digitalpoint.com regarding Alex Doyle Associates Ltd. As a result we have been instructed by our solicitors to contact digital point and all concerning users of digital point. As we understand under your terms and conditions, digital point cannot be held responsible for any statements placed that are libellous. It is also clearly stated that your clients agree to adhere to your terms and conditions and not to place libellous statements on the forum. You also have the right to discontinue a thread if it is deemed as libellous. However, as you host the information and publish this information, it is clear that you are legally entitled to withdraw and prevent any unfounded allegations that are particularly damaging to the reputation of Alex Doyle Associates Ltd or any company. As a result Digital Point will be implicated within the legal proceedings from the outset.

Moreover due to the defamation of character engendered by Alex Doyle Associates Ltd, as a direct result of the information published on digital points forum, Alex Doyle Associates Ltd have no other option than to pursue all parties involved and seek compensation for defamation of reputation and loss of capital both potential and existing. The damage already incurred stands at approximately £35,000. As you can imagine co-operation is paramount at this point, to prevent any further loss of capital and reputation to Alex Doyle Associates Ltd, this thread must be removed immediately. If this is not the case then Digital Point will become more embroiled within the legal proceedings. Furthermore if this thread continues to be libellous it will result in considerable damage to the parties involved. Alex Doyle Associates has never been implicated nor have any of the claims posted been brought to a court and substantiated. These claims are libellous, based on conjecture and are extremely damaging.

Alex Doyle Associates Ltd, acknowledge that Digital Point cannot screen every single post on the forum; however, Digital Point has a level of legal responsibility to themselves, Alex Doyle Associates Ltd and Digital Point’s consumers.

I trust that this matter will be dealt with forthwith and the contents of our correspondence will be kept legally confidential and dealt with the up most professional courtesy. Please advise immediately.

My response was:
My best suggestion would be to pursue legal action where you deem necessary against individuals coming forth within the thread(s) in question.

I don't have any personal opinion either way of Alex Doyle Associates, other than they posted messages on the forum as "satisfied customers" of themselves. Beyond that I don't know about the company personally (nor do I have an opinion).

Your request for thread deletion will not be fulfilled (individual posts can be retracted or deleted by the user that posted them though). You can send any legal requests or documents to:

Digital Point Solutions
Attn: Legal Department
8465 Regents Road, Suite 448
San Diego, CA 92122
USA

ITC

Aug 9th 2004, 2:31 am

Actually shawn, posts can be edited within 48 hours of posting them, after this period we cannot.

I contacted someone on this forum about that and after the first email back my further emails have gone unanswered.

In the UK there is such a thing as the Data Protection Act that means it is illegal to not allow us to have our posts edited or deleted when we want them to be whether we can do it oursleves or the website owner does it, I'm not sure of the law in the US but I know there is something similar if not identical.

Perhaps if you can make all posts always editable then digitalpoint cant be held responsible for posts, but if we can't edit them I would say dp is responsible, as you have taken the responsibility out of our hands.

BTW in the statement sent to you it says "Alex Doyle Associates has never been implicated" - so what are they complaining about then? They've never been implicated! - I think they got their wording mixed up!

ITC

Aug 9th 2004, 3:01 am

Have just been contacted by ADA again this morning (let me check, yep nothing libellous there!).

Claiming that they have spoken to some of the clients on our Case Studies page on our website who don't know of us! Yeah right!

What will they try next LOL. I wonder who our clients thought they'd been paying all this time then!

Perhaps ADA would like to put their website up so we can see their Case Studies? Or maybe they don't have any happy one's.

So this is a warning to all of you, make sure your clients know who you are! Seriously though I would contact them just to make sure they are happy with your services, you never know when another seo company may steal them!

(One last check, yep nothing libellous - wouldn't want to wish to edit this in a couple of days time and not be able to).

SEbasic

Aug 9th 2004, 3:37 am

hehe...

Man, I can't believe that this is still going on!

Good luck everyone with the compemsation!

Cheers for the forum Shawn. Without it, Alex Doyle would probabally be getting away with all of this.

ITC

Aug 9th 2004, 3:55 am

He's not ADA SEbasic.

ITC

Aug 9th 2004, 4:00 am

Guess what?

Just spoken to all the companies on our Case Studies page and none of them have been contacted by anyone else about seo or even asking about us!

What are they like!

DOYLE MEDIA

Aug 9th 2004, 5:26 am

:confused:

HHHMMMMMMMMM:

Matchbox models were on your case studies page. I have spoken to him, says he's never heard of ITC, all of a sudden the Matchbox models example is deleted from the case studies page.

Wierd???

Don't you think?

SEbasic

Aug 9th 2004, 5:54 am

Oops, sorry about that - post removed

BTW - Doyle, why are you so bothered?
It's your case studies I would be looking after if I were you.

Why don't you just use the same sign in?

ITC

Aug 9th 2004, 6:13 am

Ah we're Doyle Media now, lol.

Matchbox Models - a site we did through a partner, so no he wouldn't know our name.

Actually we change our case studies all the time. As you've obviously been studying our site it's weird you didn't notice.

Notice you didn't mention any of the other companies on our Case Studies page as per last time. Are you going to say you contacted them as well, or just Matchbox Models?

Funny you said on the phone you had contacted a few of them?

Can't wait til you get your site up so people can badger your clients.

magellan

Aug 9th 2004, 6:14 am

They are seeking damages of £35,000!

How about refunding the fees paid by people who are unhappy with the service provided by ADA?

DOYLE MEDIA

Aug 9th 2004, 6:58 am

We did contact other clients but good "statement" though, how long did it take to think that up?. Matchbox Models has been on your site since intial contact was made June sometime. Oh yes because we aren't a small to medium sized business we have more than one member of staff, that will post under different call signs. If you change your case studies all the time, how come you stated back in June that your case studies were out of date? If you did it via a partner, how come you had it on your case studies page, claiming credit for work done with them, was it your own work? If not why try to pass it off as yours? Surely a successful SEO has many examples of their own work not other peoples. It's a bit strange that when I contacted you this morning and had this conversation that Matchbox Models were taken off immediatly? As for refunds we refund clients with a legitimate claim. Obviously not all claims are legitimate, some are some aren't, such is business. It's also a bit strange that when you call ITC the Managing Director answers the phone. ;)

DOYLE MEDIA

Aug 9th 2004, 7:13 am

Oh yes Obviously we weren't badgering anyone's clients.

T0PS3O

Aug 9th 2004, 7:21 am

This thread is called 'Alex Doyle Associates' .

If anyone wants to discuss Internet Traffic Consultancy then I'd suggest you start a new thread. See if it gets the same attention and similar numbers of disgusted clients...

DOYLE MEDIA

Aug 9th 2004, 7:27 am

I'm sure your MD is interested with your statements on this forum TOPS30. Oh yes we have a few anonymous disgusted clients, emphasis on anonymous!!! Surely your intelligent enough not to believe hearsay?. The fact is when you have a large clientbase, without just five examples on your "case studies" page, then you get a handful of unhappy clients, you can't please all the people all the time. I also find it hilarious that you take the time to type into this forum, when you have never had any direct contact with Alex Doyle Associates or been a client. Do you not have anything better to do with your time? Than make sweeping statements about a company you know nothing about, or is it just beer and kicks for you? :D

Any existing unhappy clients are being dealt with directly and professionally. Confidentiality used to be a fundamental aspect professionalism!

DOYLE MEDIA

Aug 9th 2004, 7:49 am

I don't think a forum would work called ITC. After all you have to have a clientbase to begin with. :D

ITC

Aug 9th 2004, 8:03 am

Cheers TOPS30.

It's an old trick, if you want to redirect attention to yourself start making a fuss about someone else.

>>We did contact other clients

Funny because I contacted ALL our clients on the case studies page and none of them said that you had contacted them, so please tell us which of our clients you're calling liars?

We did it for a partner i.e. one that doesn't do seo - doh!

Yes you're right we do have many examples of our work, some clients agree to be shown others don't. BTW where's your case studies page? Actually come to think of it where's your website?

HA - telling clients you still have spam problems and your servers are still down 6 weeks later, which is why you can't answer emails. I would have gone bananas at my ISP after 6 hours!

Oh my god, didn't realise it was a crime to answer the phone! Perhaps it's because I like my staff to get on with their work!

Isn't it time you got real ADA? It's blatantly obvious to everyone that you're a small company like 98% of companies in the UK, there's no shame in that.

What there is shame in is pretending to be a happy client of your own on here, and trying to make yourself sound bigger than you actually are.

Practically all seo companies in the UK only have between about 2 and 10 staff, so I don't know why you keep putting on this air of a corporation.

You really do make yourself sound rather daft, can you not see that?

A forum called ITC, umm no you simply need enough people posting about you, and there's nothing like a disgruntled customer to make them post about you.

Perhaps you would like to give us some examples of clients who've been refunded by you? Or have all claims made against you been illegitimate?

T0PS3O

Aug 9th 2004, 8:10 am

I also find it hilarious that you take the time to type into this forum, when you have never had any direct contact with Alex Doyle Associates or been a client. Do you not have anything better to do with your time? Than make sweeping statements about a company you know nothing about, or is it just beer and kicks for you?

You think being phoned by ADA every few weeks isn't direct contact?

If you read all the posts then you will notice I did indeed mention I am not a client and that I said I don't have any personal experience with the services you say you provide. I did read your T's and C's in the contract you sent and it was very unprofessionally written and I still believe there is no way to offer 29 #1 spots for any mildy competitive search term. And I still have yet to see you actually accomplished just that for anyone.

Yes I have better things to do but I felt it useful for the other board members who so kindly share their experiences with me, to tell them about my findings of ADA.

My MD is aware of you guys and my posts here too so I'm not worried the least. And what has my MD got to do with what I post here? I only represent myself here. I've never said anything out of order either so I'm not sure what you are trying to say.

And you are right about hearsay, that's exactly why I always investigate first. That's why I listened to your salespeople, looked up a few case studies they mentioned (found only 1 #1), read the contract, listened to people here, verified whether it was remotely possible to guarantee #1 spots in 29 search engines etc. etc. After all that effort I thought others might want to know too but apparently it was too late for many.

In an earlier post I said that if indeed I see any proof of either satisfied customers or ethical work you have done resulting in what you promise that I then indeed will reconsider my opinion on you guys. But I haven't seen anything yet since.

I'm a SEO DIY fanatic anyway so I will never be your client.
I hope you sort your problems out and do well in the future.

Tadaa

DOYLE MEDIA

Aug 9th 2004, 8:29 am

ITC, it must pain for you to realise you are completely out of your depth. If you did do work for Matchbox Models, how come you deleted them from your case studies page immediately after I spoke to you? It's obvious you have no or little staff. Its laughable that you think we're small! TOPS30 you have not done any research into us, all you are is a scaremongerer, maybe a frustrated seo wannabe. You fill your time slating a company when you know nothing about their methods. It really is hilarious. :D

ITC we all know an MD of a successful company wouldn't spend his time trying to poach clients via a forum. Where are all your other examples, all I hear is forces reunited this and that, are these the only clients you have promoted or maybe not, as the case maybe? Do you have the resources to look after blue chip clients or even smaller clients? I think not, in six months if you only have one testimonial client, thats tragic, maybe you need some advice, ring me. :D

You also lied with regards to one of our clients, saying that you were doing work for them, as a result you complicated the senario we had with this client and delayed progress made. If you are really that desperate for business, I'll sub contract some of my reps to you for a short time, just while you get on your feet!

In brief a sensible legitimate and intelligent MD wouldn't publish libellous statements would he?

REEKS OF DESPERATION

DOYLE MEDIA

Aug 9th 2004, 8:34 am

"We did it for a partner i.e. one that doesn't do seo - doh!"

What you do SEO? :D

digitalpoint

Aug 9th 2004, 8:34 am

Actually shawn, posts can be edited within 48 hours of posting them, after this period we cannot.
True, although if any user wants a post deleted, they can PM me and it can be done.

ITC

Aug 9th 2004, 8:59 am

Here we go again, we're out of our depth you are God Almighty, please change the record, if you're so big why do you think you need to keep reminding us? I have been in web development since before your MD was even out of school, it's not hard to get info on people as you pointed out earlier.

Funny, you chose not to respond to my earlier post about the supposed clients of mine you contacted, I'm still waiting to hear which clients of mine you are calling liars, saying that you contacted them, and they are saying you didn't. Now who do I believe? lol.

Have I tried to poach clients? I don't remember ever approaching any of your clients directly.

Where are all our other examples? Where are ANY of yours? You don't really think we're going to put any more examples up whilst you're on the prowl do you? This sparring is getting tedious in the extreme, more competition please.

Do we have the resources to look after Blue Chip Clients, err can you say FileMaker? Doh! They only have a multi-million dollar turnover!

Actually we didn't say we were doing work for one of your clients, we said "we are working with" quite different I think you'll find - but thanks for libelling yourself though. (Note the spelling for future reference - libel not liable).

I like the "delayed progress made" statement though, what progress? You hadn't done anything to his site, you think if you'd made progress he would be complaining about you?

Perhaps you can explain how a site that has a frameset on it's front page with no noframes tag and no links to any other pages is optimised?

DOYLE MEDIA

Aug 9th 2004, 9:07 am

"Yes you're right we do have many examples of our work, some clients agree to be shown others don't. BTW where's your case studies page? Actually come to think of it where's your website?"

Do we really want ITC and other "SEO's" trying to contact our client base? I think not, still working on a site, extremely busy concentrating on keeping existing clients happy and growing our client base. Our testimonials, consist of a lot more than five clients though. True that some clients want to be included and some don't, however, surely you have more than five clients. If your clients don't "know your name", how come they know that are being included on a testimonial page? ;)

DOYLE MEDIA

Aug 9th 2004, 9:17 am

" I have been in web development since before your MD was even out of school, it's not hard to get info on people as you pointed out earlier".

Really when did the web become mainstream. Are we being agist? Alex Doyle's MD is 46 years old. I didn't libell myself just pointed out facts, we can all play on words. I didn't say were working on but working with......the client didn't know our name because we did it through a partner, your really full of excuses. Just really sums up your time on this forum, full of libell, excuses and conjecture.

How long has the web been commercial? Been in web development since before the MD was out of school. I didn't point out that we were big, you did thanks for that. I'm not sparring just find you ridiculous. You have nothing viable to say whatsoever. Its better not having a testimonials page than having one that isn't.....well you know.

Try this link www.mmu.co.uk they have some good teacher training courses. Maybe you'd make a better English teacher than an seo libell not liabell. :D

ITC

Aug 9th 2004, 9:18 am

Is that the only bit of the post you could safely answer? And we're out of our depth, yawn.

If your clients are happy, they'll no doubt tell other seo's contacting them they're already happy with their existing seo company wouldn't they? It's called competition - keeps you on your toes, stops monopolies dontcha know.

Funny, it's OK for you to tell us of NONE of your clients because we'll contact them, but we show everyone five or so of ours and that's all we have, err perhaps we don't want you contacting them? huh?

But then of course you've once again not answered my original question of who out of our clients you contacted have you? Wonder why that is?

Actually our partner simply asked for permission for us to include the testimonial - simple isn't it. Bring on the barking dogs!

DOYLE MEDIA

Aug 9th 2004, 9:25 am

ITC instead of writing rubbish on a forum, why not try communicating with us on the phone about your obvious concerns, if your not trying to poach? We tried, all you did was put the phone down. Maybe you've bitten off more than you can chew? How about those sales reps the offer still stands?

DOYLE MEDIA

Aug 9th 2004, 9:27 am

"Perhaps you can explain how a site that has a frameset on it's front page with no noframes tag and no links to any other pages is optimised?"

...Well if you need training..... :D

ITC

Aug 9th 2004, 9:30 am

Funny your MD is 46 years old, then your paperwork at companies house filed a few months ago was stating falseities was it?

It states your MD Andrew Morris as being born in 1979, hmmm that sure doesn't make 46 to me.

BTW it's libel not libell - how many different ways can you spell it wrongly - jeez can't you even cut 'n' paste?

I didn't point out you were big, I pointed out you insinuated you were big - oops I'm playing with words again.

Testimonials page .... no I don't know, perhaps he couldn't finish that sentence guys.

DOYLE MEDIA

Aug 9th 2004, 9:32 am

"If your clients are happy, they'll no doubt tell other seo's contacting them they're already happy with their existing seo company wouldn't they? It's called competition - keeps you on your toes, stops monopolies dontcha know".

Not worried about competition just don't like illegitimate statements on a forum, that are libellous and cause defamation of character. Thats not competitive, just underhand tactics to gain advantage. Is that professional? Does a professional firm employ these tatics? I think not.

Foxy

Aug 9th 2004, 9:33 am

I can tell you who would be interested and that is Microsoft

Archives (http://web.archive.org/web/*/http://www.alexdoyle.co.uk)

This is from the web site of alexdoyle.co.uk for 24 May 2003 :)

DOYLE MEDIA

Aug 9th 2004, 9:40 am

"It states your MD Andrew Morris as being born in 1979, hmmm that sure doesn't make 46 to me".

Does it state that our MD is Andrew Morris on companies house? Thanks for taking the time to check it out though. Andrew Morris is the sales director. It's not hard to check Alex Doyle out go on to companies house website, do a web check and pay £2.50 for appointment details. Extremely clever got to say. As you can probably see by companies house we are a legitimate company. We've operated under the same name, at the same address for two years now. We are well into our third year. We have a handful of unhappy clients. Give me a company who hasn't. You can't kid all the people all the time surely we would have been closed down by know if we were fraudsters?

DOYLE MEDIA

Aug 9th 2004, 9:43 am

DOYLE MEDIA

Aug 9th 2004, 9:46 am

"libel not libell"

Definately an English Teacher!

Foxy

Aug 9th 2004, 10:16 am

Foxy your looking at an old website. Again you include yourself with nothing to say, contact Microsoft I'm sure Bill will be interested in what you have to spout. You really are at the cutting edge, what's your problem with Alex Doyle anyway? Foxy you claim you are the world's leading expert in SEO, where are your sites ranked, oh yes we've been through that old chestnut before haven't we. :D

Err... it is the only record/site that you have. I can't find any other, but I do find blogs about your company http://alex-doyle-associates.blogspot.com/ and another Forum (http://www.a4uforum.co.uk/archive/topic/13218-1.html)

Hullo hullo - leading expert? I don't claim anything of the sort. But what you did find out was that we did rather well for "large yachts" on one of our sites - and then you mocked me, loudly, and we didn't go through that "chestnut" because I didn't discuss it.

Thats fine by me but let me tell you something about that, in your terms, rather poorly SEO'd site because it doesn't compete with very competitive search terms.

It is pretty high in the SERPS on, lets say 85%, of the search engine traffic for that term.

It only sells boats that are worth millions - it only charters boats that cost tens of thousands per week.

It does not want to be listed for "yachts and boats" because its customers don't look for piddling yachts and boats they look for real boats - large yachts - because that is what they call them (for those who don't know a large power boat is called a large yacht)

So everytime we sell a large yacht (http://www.world-ok.com) we take a 5-10% commission on the sale, and every time we charter them we take a minimum fee of 20% of the weekly rental.

Starting to get the picture?

Now when we sell a £10,000,000 large yacht we get between £500,000 and ...well whatever

I'd say that is pretty well optimised wouldn't you? So if I were you I wouldn't mock when you really do not have the knowledge about that which you are talking.

:)

ITC

Aug 9th 2004, 10:53 am

ITC

Aug 9th 2004, 10:30 pm

http://www.a4uforum.co.uk/archive/topic/13218-1.html

And you're calling us unprofessional! lol.

ITC

Aug 9th 2004, 10:32 pm

Hey Shawn,

on the subject of editing posts, there's obviously some simple code in the SQL statement that does a DateDiff function to find all posts more than 2 days old and if they are doesn't display the 'Edit' button.

If you can't edit it from the admin panel why don't you just edit the code so all posts are editable, that way you can't be blamed for anything on here as we'll always have the ability to edit our posts.

digitalpoint

Aug 9th 2004, 10:34 pm

It's intentional to not allow editing of posts after a certain amount of time.

DOYLE MEDIA

Aug 10th 2004, 12:59 am

Foxy I think you do state that you are the worlds leading authority on seo on your abismal site,(ITC PLEASE CHECK THE SPELLING THANK YOU), www.zplus2.com. As for Blog Spot, again full of libellous statements, anonymously written because "they fear reprisals", we are currently looking into this to obtain the identity of the person who wrote this, the only reprisals he fears are legal reprisals. Could it be the person who wrote this is a competitor? Or do we believe everything written anonymously. I've had a chat with Don Corleone with regards to reprisals and he has assured me we are taking it to the matresses! LOL. :D

Itc all you can talk about is forums, again posted anonymously, like I said you have to have a client base to begin with to recieve postings on forums, something you will never have a problem with! I'm sorry that gramatical errors seem to be basis of every argument you have, simply because you have nothing else to say! Foxy I'm pleased you were recieving good listings under "Large Yachts", but where are you now? The fact that you didn't respond is because you had nothing to reply with, you professed you weren't a professional SEO on an earlier thread, so what authority do you have to comment on our optimisation, although your site does confess this. Itc if your basing your whole strategy on forums on how to gain clients then your pretty short sighted. Ring up your partners see if they have anymore work for you, so you can increase your "testimonials". :D

ITC

Aug 10th 2004, 12:59 am

Can we have a reason Shawn?

digitalpoint

Aug 10th 2004, 1:12 am

A couple reasons... if a user's account is compromised, someone couldn't maliciously remove hundreds of posts from the forum

Also keeps integrity of the forum. Someone can't post one thing, have people respond to it, and then months later go back and edit what they said.

If there was a way to separate post deletion and editing, I would allow deletion, just not editing (but then you still have the problem of someone deleting hundreds of posts if they wanted).

DOYLE MEDIA

Aug 10th 2004, 1:15 am

Quick update ITC, because I know you are completely concerned with our unhappy clients because you just want to "help them out", of course not to gain anything personally. All unhappy clients we are aware of on this forum have been contacted and we are dealing with them to sort any issues they have with ourselves. Still no defence though about your "testimonials page", ignorance isn't a defence.

DOYLE MEDIA

Aug 10th 2004, 1:29 am

Shawn, whats to stop people posting malicious statements? What about protecting the integrity of legitimate companies?

ITC

Aug 10th 2004, 1:34 am

No defence about our testimonails page, err we answered that one ages ago.

Why don't you answer some of the question posed to you that you have side stepped?

All we can talk about is forums? errr no - that was one thread.

All we can talk about is all the other questions we've posed to you that you've negated to answer - I'll post them again so you can see we've got more than another forum to talk about and you can answer them, at the same time perhaps you'd like to respond to the thread about the other forum?

1. (Companies House query because your MD is listed as Andrew Morris born in 1979 - obviously not 46 as you stated) You only submitted those details a few months ago with your latest accounts, if he isn't your MD why does it say he is on your submitted paperwork to companies house?

2. Which of our clients have you contacted? You stated on the phone you had contacted a few of them? - Funny as all of them are saying they haven't heard from you. So who's lying?

3. You stated we have "delayed progress" on a clients site of yours - we questioned - what progress? You hadn't done anything to his site, you think if you'd made progress he would be complaining about you?

4. Our question: Perhaps you can explain how a site that has a frameset on it's front page with no noframes tag and no links to any other pages is optimised? _ your reply was - well, if you need training, accompanied by a smilie - hell, we sure do if that's how you optimise a site these days - things must have moved fast overnight since we last optimised!

5. telling clients you still have spam problems and your servers are still down 6 weeks later, which is why you can't answer emails. I would have gone bananas at my ISP after 6 hours! - Are your servers still down as you said yesterday?

6. Why do you post on this forum pretending to be satisfied clients of yourself?

7. Perhaps you would like to give us some examples of clients who've been refunded by you? Or have all claims made against you been illegitimate?

8. Perhaps you'd also like to answer questions from others as well such as how you can claim in your contract you can guarantee #1 in Google when Google says you can't on their website?

There's plenty more unanswered questions on here directed at you.

But of course we're pleased you're dealing with your unhappy customers, any one on here heard from them?

ITC

Aug 10th 2004, 1:36 am

DOYLE MEDIA

Aug 10th 2004, 1:50 am

"1. (Companies House query because your MD is listed as Andrew Morris born in 1979 - obviously not 46 as you stated) You only submitted those details a few months ago with your latest accounts, if he isn't your MD why does it say he is on your submitted paperwork to companies house?"

Andrew Morris is a major shreholder in Alex Doyle, doesn't make him an MD though. in any corporation people have different titles with regards to their strengths and utilising those, Andrew Morris is the sales director, on companies house it states he is a director not an MD.

"2. Which of our clients have you contacted? You stated on the phone you had contacted a few of them? - Funny as all of them are saying they haven't heard from you. So who's lying?"

I WONDER WHO'S LYING? Why did you delete Matchbox models staright after our conversation? hhhhhhhhhm

"3. You stated we have "delayed progress" on a clients site of yours - we questioned - what progress? You hadn't done anything to his site, you think if you'd made progress he would be complaining about you?

4. Our question: Perhaps you can explain how a site that has a frameset on it's front page with no noframes tag and no links to any other pages is optimised? _ your reply was - well, if you need training, accompanied by a smilie - hell, we sure do if that's how you optimise a site these days - things must have moved fast overnight since we last optimised!

5. telling clients you still have spam problems and your servers are still down 6 weeks later, which is why you can't answer emails. I would have gone bananas at my ISP after 6 hours! - Are your servers still down as you said yesterday?"

We did have spam problems but no-one said we were down for 6 hours, no one said they were down yesterday. As for optimised pages when have you optimised anyone? As for the client in question who has been contacted, as you know, they are problems we've had that is currently being dealt with. Actually I'm sure you will find optimised clients at the top of Google by Alex Doyle Associates, more than just five! Also looking at your work on Peter Johnstons website you seem to have it 60% right which is the case with many SEO's out there, contact me and I will instruct you on how to get his site 100% right.

Why are you so concerned with Alex Doyle's clients rather than your own, if you weren't trying to gain anything personally or professionally?

"7. Perhaps you would like to give us some examples of clients who've been refunded by you? Or have all claims made against you been illegitimate?"

Some clients have been refunded but obviously why would I give you details of clients, which by law I have to protect by the data protection act. Have a look at our accounts, you will see refunds have been made.

"But of course we're pleased you're dealing with your unhappy customers, any one on here heard from them?"

Again why are you so interested in Alex Doyle's clients, aren't you too busy an SEO to concentrate on your own, after all you are professional writing libellous and malicious statements into a forum, aren't you?

DOYLE MEDIA

Aug 10th 2004, 1:55 am

Tesimonials not testimonails

DOYLE MEDIA

Aug 10th 2004, 1:57 am

"3. You stated we have "delayed progress" on a clients site of yours - we questioned - what progress? You hadn't done anything to his site, you think if you'd made progress he would be complaining about you?"

If you know so much about our contract then you will realise how you delayed progress.

Foxy

Aug 10th 2004, 2:06 am

PLEASE CHECK THE SPELLING THANK YOU

Actually that is very funny as I copied [with permission] that from another colleagues site to test some theories and was placed there as a test - like other pages. It is currently number 5 for allintext out of 2,660,000. We haven't optimised anything else. Now if I really was an SEO expert like you I would want to beat that - you should be able to beat that shouldn't you?

Again, if you don't know what your talking about, don't comment.

This is not our main site and pages come and go.

But also you should know that in a matter of weeks on a very competitive phrase 2,770,000 it is 11 on one factor and for another out of 4,820,000 it is 7.

A fact that it is on course to where we think it should be - again this is for a colleague on this forum.

Would you like me to test out [all text chosen by me solely] one of your alex doyle pages and see whether I can get it to the top on the highly competitive phrase of Alex Doyle Associates?

http://www.google.com/search?q=alex+doyle+associates&ie=UTF-8&oe=UTF-8

There is only about 8 entries [the other 27000 odd don't seem to have this phrase] so I think I should make it to a good position Hehehehe

Or would you like me to give you the SEO page that is currently 5 - mind, I would have to have permission for that and I'm not sure they would want - and no, don't ask for the two word phrase but SEO is one of them.

DOYLE MEDIA

Aug 10th 2004, 2:26 am

Foxy clients of ours are in top positions under competitive phrases. They are gaining a vast amount of traffic from these positions. We have a marketing strategy for ourselves, because we are marketing experts, that's what pays our wages and keeps food in my families mouth. We pride ourselves in professionalism and understand the weight that statements in a forum like this can adversely affect a company and it's employees, its just frustrating when people take forums lightly and feel they can type anything that is damaging into a forum. We've worked hard at Alex Doyle to gain a good reputation and provide a good service to clients worldwide. It's been a long hard slog, as you can imagine.

I have no personal problem with you because you aren't a competitor, ITC are trying to be in competition. All competition is healthy, when it is done legitimately, this isn't legitimate, just victimisation of a good company. You again like several others on this forum no nothing about Alex Doyle, your just jumping on the band wagon, trying to get a rise out of Alex Doyle because you have nothing better to do with your time. If you feel you have anything valid to say, you don't, your not in the Seo business, you have no clear idea of Seo, you've confessed this before. So why try and damage a company, or don't you understand the consequences of your actions? People's livelihoods have suffered because of this, especially because of the people jumping on the band wagon writing statements like yourself. Unhappy clients, I can understand. They are being dealt with, I'm sure you as a business owner has had some unhappy clients simply because you can't keep all the people happy all the time. We invest heavily into customer service, we understand that we need to concentrate on keeping clients happy and grow our client base. That is a dogma we have always employed. The real clients on this forum haven't been libel or malicious, just voiced concerns, the libel has come from unprofessional people some are business owners some aren't.

Its like the saying, a little knowledge is a dangerous thing, you have a little knowledge about Alex Doyle Associates, come down look at our set up we have nothing to hide, obviously because we are on this forum posting statements. Surely everyone should see this for what it is. Many people already do. Its unfortunate that you fill your time with negative actions, rather than doing something positive to help yourself and your family!

DOYLE MEDIA

Aug 10th 2004, 2:34 am

"Shawn, whats to stop people posting malicious statements? What about protecting the integrity of legitimate companies?"

Shawn could we have an answer please? There needs to be some checks and balances placed to prevent this from happening again. Freedom of speech is a great thing. If the content is malicious and defamatory and damages companies or people massively, then surely there should be some protection for companies or people against unfounded statements. Does anyone else agree?

DOYLE MEDIA

Aug 10th 2004, 3:19 am

Examples of libel, defamatory, malicious and unjust statements published on this forum:

"Beware of Alex Doyle Associates. I have read a few threads here and its all true. They claim to guarantee number 1 listings, but they can't deliver the goods!

I've been conned by them also. They also guarantee a refund if they don't achieve no.1 listings. Try getting a refund, Andrew Morris their Sales Director apparently isn't interested when I ask for one and comes up with excuses of them needing to do more to the source code to improve rankings!

I've lost patience with them and I wouldn't recommend them to anyone, they are amateurs!"

Posted by Aleberto on 22/06/04

Alberto are a client of Alex Doyle's however, they were never conned nor are we amateurs. When the client posted this he was with us only a few weeks. No more posts since though.

"One of my clients recently asked me about this company - I pointed them to the thread on the subject in this forum. I got a call later the same afternoon thanking me for steering them to the real info on this company."

Posted by Guy From Chicago on 22/06/04.

Never had any contact with Alex Doyle Associates, based his comments on conjecture with no real info. Is he a competitor? How does he know about the "real info" on this company. It was just based on a few complaints by some people who aren't actually clients, some are. He hasn't looked into this before posting, if he had he would have seen clients at the top positions.

"Any time a SEOer promises guaranteed top placement for competitive keywords... he/she is either a crass amateur or a total liar. Keep your wallet closed."
Posted by SeoAm on the 22/06/04

Professionals can guarantee positions if a site is optimised correctly.

"Unforunately, by working cross media, they exploit the vulnerabilities that this allows. Unfortunately also, it seems that it is only after people have been conned that they arrive here.

As a word of caution for all those people who are new to the game - if you publish on the web site details of how people can contact you by another method, eg telephone sales, address, be aware that you are allowing everybody in the world access to contact you about everything at any time of the night or day. So people like Alex Doyle will do just that."
Posted by Foxy on the 25/06/04

Foxy had no knowledge, contact or association with Alex Doyle he bases his theories on this forum. I think we will all agree conjecture is a dangerous thing. So Foxy what are people like Alex Doyle like? Con men or legitimate people that are providing a valuable and valid, much needed service to site owners?

"The other one started about a different company though, but yeah it's pretty much all about Bogus Claims Associates, a.k.a. ADA"

Posted by Tops30 25/6/04

Libel at its zenith. Tops30 again doesn't have any relation or knowledge about Alex Doyle Associates just types malicious statements into forums. Here he is stating that Alex Doyle Associates Ltd is really a bogus firm. He is currently under investigation, litigation may follow.

DOYLE MEDIA

Aug 10th 2004, 3:44 am

Examples Cont:

"No, just under construction for about 10 months.

I hear they have a few thousand monkeys working at a few thousand terminals..."

Posted by Vb mechanic 25/06/04

Vb mechanic has never had any contact with Alex Doyle, doesn't know anything about Alex Doyle and states he hears we have a few thousand monkeys at a few thousand terminals. Alex Doyle invests heavily into a professional faculty, we have no monkeys working for Alex Doyle, this is a direct slight at the people working here and their professional abilities. Its through the staff that we have that we can provide a legitimate service, our staff work long hours, have an amazing work ethic and ultimately care about the clients and their progress. The have an irrecoverable commitment to Alex Doyle and its client base.

"We are now working with Peter Johnston to get his site right!

Anyone who would like some advice on this matter, free or otherwise please don't hesitate to contact us.
Companies like these give our industry a bad name.
I wish you all well with your pursuit of this company, and if you need any back up and expert advice, we would be only too gald to help rid our industry of scum like this."
Posted by Itc 15/07/04

Trying to be in competition. Offering a "helpful" hand to other clients, obviously for no advantage to himself. Itc has never had any association again with Alex Doyle Associates, however, he directly attacks Alex Doyle Associates calling us scum, that companies like Alex Doyle give his industry a bad name. Is this not malicious and libel.

"I could not care less about them - but I do about you and your masquerading"
Posted by Foxy 16/7/04

Foxy has no association with Alex Doyle's, has no information about the company or it's operations. Challenged Alex Doyle to show clients within the top positions, we did, proved Foxy wrong showed his arguments for what they were. His answer is above. However, he doesn't care about firm hard facts that can't be disproven, justs cares about our "masquerading". He clearly implies we are illegitimate. However, he has no argument to back this up, all he has is conjecture.

"Don't you see what, who they are?

There is another thread that goes on for a long time about ADA and their practices.

Just take it as read."

Posted by Foxy on 16/07/04

After a legitimate response was posted by Alex Doyle Associates, this was Foxy's reply just take it as red! I rest my case.

DOYLE MEDIA

Aug 10th 2004, 4:18 am

EXAMPLES CONT:

"Yep count me in i was screwed too!!!!!

Read the t & C's though if you think you have any hope of getting your money back?

so to quote my legal advice what it means is that there money back guarantee DOES NOT COME INTO FORCE UNTIL THEY HAVE ACHIEVED THE 27 NUMBER POSITIONS THAT THEY ARE PROMISING!!

So as we all know we will be waiting until the next millenium before our contract with this company will become legally binding!!!!!!!!!!!

I have now consoled myself and hit myself repeatadly for quite literally throwing in excess of £2000 down the drain with these guys. I have now resigned myself to the stark reality that i will NEVER EVER ACHIEVE THESE GUARANTEED POSITIONS AND WILL MOST IMPORTANTLY NEVER EVER EVER EVER SEE MY MONEY BACK GUARANTEE COME INTO FORCE.

I am way too embarassed to let you guys know my web address as this is not the first time I was suckered into SEO by a bunch of ********."

Posted by Fluffy white clouds on the 20/07/04

Fluffy who are you? You post anonymously saying you were screwed by Alex Doyle Associates to the tune of £2000 but are to embarrassed to show your website on here. £2000 is a lot of embarrassment to handle, however, sorry to burst your bubble it doesn't even reflect our pricing structure. The fact that you say you have sought legal advice and that our terms and conditions dont come into effect until positions are achieved is complete rubbish. Anyone if you want a copy of our terms and conditions we will send them out to you. They are available for the public to view. The fact that you anonymously post and don't respond to my correspondance looses you credability. Surely if you were "screwed" that badly then you would want to warn potential customers about this. Could it be that you are just another Seo and this never happened? Also the fact that not one of the peeps on the forum challenged, just shows the mindset and weight of the arguments posted on this forum that we are dealing with.

"The list below is who called us (here in the UK). It is not a list of recommendations nor a black list... Just FYI so you know who are out there and who you can expect. If you are thinking of using 3d party SEO services, yuo might want to check these out in advance to avoid nasty surprises like those that ADA through at you:

Jump Higher
BoMac
Alex Doyle
IoMart
Top Flight

Latest number 1 guarantee company: ItsColdOutside

I forgot to keep bookmarks for you but I did check em all out and think there is only one with a decent site with honest statements and promises.

Be advised..."
Posted by Tops30 on the 21/7/04

The all knowing all seeing self professed seo diy fanatic! No motives there then. Lists professional seo companies as potential hotspots including Alex Doyle Associates. Where has he derived this opinion from; a forum with anonymous posts listed that are based on conjecture. Can anyone see a trend yet?

DOYLE MEDIA

Aug 10th 2004, 4:53 am

Examples still cont:

"Your T & C's are so good that you know that no matter what legal action is taken against you. YOU WILL WIN.
I am one of probably hundreds of people out there who are prepared to say you got me, well done I applaud your fantastic salesman!"

Posted by Fluffy white Clouds 21/7/04

Again the anonymous Fluffy making sweeping statements about our terms and conditions. He also states again anonymously that he is probably one of the hundreds of people out there who are prepared to say we got them, he applauds our excellent salesmen. Check out examples guys we have customers at the top, can't argue with that can we, facts are facts, hearsay is hearsay.

"Well ADA have stopped posting!!!

Wonder if its got something to do with their so called guarantee being rumbled and exposed for what its worth?
One question to everybody reading this forum is if it was as easy as paying ADA anywhere betweeen £800 and £5000 for these so called guaranteed positions on keywords why oh why do people spend in excess of £10,000 per day to be number 1 on google for certain keywords or phrases when ADA can do it ALL for as little as £800 ON ALL THE SEARCH ENGINES?

Nice little teaser for everyone there?"

Posted by Fluffy white clouds 22/7/04

Again the anonymous Fluffy! Our guarantee hasn't been rumbled because there is nothing to rumble us for. It's also obvious he knows nothing about our pricing structure because he is stabbing in the dark about how much consumers pay. Fluffy can we do for as little as £800. It increaseingly seems that he has no knowledge about Alex Doyle Associates, processes or pricing structures.

" notice the ada spelling mistake another way of getting top positions maybe mis-spelling your search phrases lol?"

Posted by Fluffy White Clouds on 21/07/04

Anonymous again, and still no response from correspondance. Alex Doyle Associates have never deliberately mis-spelt search terms to obtain top positions, its not in our ethos, just more conjecture. We provide legitimate listings under legitimate terms that obtain traffic for clients. Fluffy please give us an example of where this isn't true, where Alex Doyle Associates have mis-spelt words in order to obtain top positions?

"I've been had! I spent from March 2004 til now trying to convince myself that I haven't been ripped off. They took my money before I realised (and tried to take it twice according to my credit card company). Somewhat confused, and pissed off with the excuses I get from ADA especially when I asked for a refund and updates etc. Having seen this forum, the whole thing is a joke. Does anyone know what the procedure is for getting these twats to pay up? Has anyone been refunded or is that a silly question? There must besomething we can do!"

Posted by PJ1 on 30/07/04

Alex Doyle Associates have sent correspondance out to Pj1 in order to identify the true identity of this person. If your credit card was debited twice by Alex Doyle Associates, for no reason, I apologise admin errors do happen. If this is the case then we would in this instance refund you immediately. However, I guess we can't control libel statements on the forum, so we can't control expletive content can we? Stating Alex Doyle as "twats" isn't a professional approach to an issue or conducive to sorting the issue out. Is it?

Kirkburton

Aug 10th 2004, 5:41 am

Glad to see someone from Alex Doyle replying on the forum again.

I am another of your so called customers that do not exist, I have rung numerous times leaving messages for Andrew to call me back, he is either unavailable or out of the office.

Out of the Search engines that were on your guarantee that you would get me top of, you have not managed to get me one single placing in six months in the top ten pages (let alone the top three).

If Alex Doyle are so certain of their ability of performing the task of getting top of any of those search engines in their guarantee, why not give us our money back and we'll pay you once you have delivered the goods?

I can't see this happening, see you on BBC's watchdog

DOYLE MEDIA

Aug 10th 2004, 5:43 am

Facts speak louder than words:

The facts are these:

There has not been or every will be anything to substanciate the claims made on this forum. The majority of posts have been made either by anonymous people, competitiors or people who have no association to seo apart from a hobby perspective. They claim they are not experts in this field, but they believe that their opinions are expert, formed mainly off conjecture, libel and malicious statements posted on this forum. Truely an unbias opinion. All that has happened is a companies brand is being victimised consisitently. This is particularly vicious because it attacks the livelihoods of everyone at Alex Doyle Associates. When a company works hard to build a respectful image within this industry and it is destroyed by a few who have nothing viable to say then that is unjust and unprofessional.
Alex Doyle has never cast comment on a companies capacity to deliver products that it's promises, because we don't know enough about a company to comment, however you all do cast comments on Alex Doyle's capabilities to deliver it's promises without any knowledge of Alex Doyle's procedures.

There has been some cases of unhappy clients on this forum. Every company does have unhappy clients, you give me an example of one that hasn't. The fact is you can't. I would like to thank Peter and Aslan for their co-operation we are currently in contact trying to bring their issues to a conclusion. However, illegitimate claims are un healthy and will mot be tolerated. Would you tolerate it ,if your company was ever in this position, I think not. Bullying tactics will not work when ther are directed at Alex Doyle Associates because we are too established and strong to be moved by them. They just make our resolve stronger.

It's unfortunate however that there is no protection offered to a company against malicious and libel on this forum. However, the forum will protect clients against someone maliciously deleting posts, but not maliciously posting them. I sent an e-mail informing Shawn about the situation, asked him to show some professional courtesy by keeping the contents as confidential, well we all know the outcome. It seems integrity and professional courtesy doesn't exist on this forum. So I pose the question again what protects a comany against libel on the forum?

To my staff I would like to thank you all for your continuing hard work and determination to make Alex Doyle Associates a success and your commitment to clients, throughout the period since this forum was posted. I understand it has been a long hard slog. Again thank you.

To all perspective and existing clients, check Alex Doyle out, look at our clients within the top positions and the service were providing. I'm sure you'll pay attention to facts rather than malicious statements posted on the web. As i have already conveyed all successful companies have forums about them. Nike, coca cola. paypal, BT etc. We can't get away from the fact we all still use them.

Kirkburton

Aug 10th 2004, 5:55 am

Shawn, whats to stop people posting malicious statements? What about protecting the integrity of legitimate companies?

Integrity, Alex Doyle Associates wouldn't know integrity if it farted in their face, give me back my money you swindling cheats

DOYLE MEDIA

Aug 10th 2004, 6:02 am

Your looking stupid now, read this post by Kirkburton just proves my points made earlier. Enough said....

peterjohnston917

Aug 10th 2004, 6:02 am

Hi ya Gang....I've just been reading the above ...last 5 pages or so...."Kirkburton"..M8..I've just pissed in my pants....laffing :)

peterjohnston917

Aug 10th 2004, 6:04 am

Say it as it is!!!!!!! :)

Kirkburton

Aug 10th 2004, 6:04 am

What point is that? The ponly point I've got is that you have not done what you have guaranteed to do for my web site, I would like my money back please.

DOYLE MEDIA

Aug 10th 2004, 6:11 am

Kirkburton give me an invoice number or order number and I will contact you immediatly

T0PS3O

Aug 10th 2004, 6:19 am

Libel at its zenith. Tops30 again doesn't have any relation or knowledge about Alex Doyle Associates just types malicious statements into forums. Here he is stating that Alex Doyle Associates Ltd is really a bogus firm. He is currently under investigation, litigation may follow.

As explained earlier, I know enough about your company that I felt it useful to share my findings. And you are twisting and reordering my words there too. Read again, perhaps you will find I was referring to forum member ADA.

The all knowing all seeing self professed seo diy fanatic! No motives there then. Lists professional seo companies as potential hotspots including Alex Doyle Associates. Where has he derived this opinion from; a forum with anonymous posts listed that are based on conjecture. Can anyone see a trend yet?

Again you don't read very well. But no surprise cause you don't write very well either. You keep repeating yourself and not answering any questions. Foxy and Kirkburton, Me and other have asked dozens of questions and all you do is aim them at ITC. I derived that list from direct contacts with all those companies (cold calling is illegal btw). That's where the list came from, not from this forum but to this forum. Reading is difficult isn't it. That's why you ring and mention the 27 #1 spots... Still no proof you did it. And if there is one trend to see in this thread then it'd be you repeating yourself, not answering anything and a load of unhappy clients. That's what I see.

I am still truly hoping to change my opinion about the company you represent but I do need an example of 27 number 1 (not top as in top 10; #50 is top when there are 200 million pages returned) positions for a keyword from a page you optimized. The examples your colleagues gave me didn't even make it past Yahoo...

If you don't want to answer questions and give people the opportunity to change their minds and attitudes then you shouldn't be in this forum.

Good luck.

I hope I won't feel the need to post here again in this thread.

Kirkburton

Aug 10th 2004, 6:35 am

How can I give you an invoice number when i've never been given one? You took my payment by credit card over the phone and I've never had any paperwork from you, all I've got is my credit card stetement saying that we paid you £699.12 on the 17th February 2004

DOYLE MEDIA

Aug 10th 2004, 6:38 am

Tops30,

I've called your place many times and no-one will co-operate with me, with regards to your identity. Hide all you want to behind call signs, comment on my grammatical abilities, i'm sure it affects our abilities as SEO. I didn't twist your words just stated the obvious!

DOYLE MEDIA

Aug 10th 2004, 6:39 am

For The Attention Of Kirkburton, Who Are You, If We Don't Know Who You Are Then We Can't Help. Every Client Has A Order Number! Give Me Your Company Name At Least. We Can't Help You If You Don't Let Us!

Kirkburton

Aug 10th 2004, 6:42 am

I've got nothing to hide from, I'm Rob From Blue Moon Insurance

DOYLE MEDIA

Aug 10th 2004, 6:46 am

Thankyou Rob

Kirkburton

Aug 10th 2004, 7:04 am

I have spoken to Andrew, he is looking into what has gone wrong and has promised to ring me back before 5pm tonight. I have been frustrated with my efforts to speak to Andrew, and may have been hasty in calling them 'Swindling Cheats'. I take this comment back, and will give Alex Doyle one last chance to put things right.

If ADA to manage to fulfil their guarantee I will publicly say so on this forum, but until then, the jury is out.

DOYLE MEDIA

Aug 10th 2004, 7:09 am

Thank you for your co-operation Kirkburton, you should be recieving a call from Lisa shortly.

T0PS3O

Aug 10th 2004, 7:20 am

Finally, things are moving forward. Good to see this happening after so many posts folks!

peterjohnston917

Aug 10th 2004, 7:22 am

Ya right .... after the phone call that i have had!!!!!!!! I do not like being called a lair!!!!! Rob, wish you all the best of luck....

digitalpoint

Aug 10th 2004, 7:48 am

Shawn, whats to stop people posting malicious statements? What about protecting the integrity of legitimate companies?
Nothing, but being able to delete/edit historical posts would not change that.

I'm not going to read every post before it goes live, and even then I'm not going to hire a private investigator to verify every statement. As you know, it would be pointless.

Someone could post that Google is "out to get them" because it banned their site. I'm not going to delete such a post because I have no proof or disproof either way.

DOYLE MEDIA

Aug 10th 2004, 7:54 am

Shawn do you agree that libel statements have been made on your forum?

digitalpoint

Aug 10th 2004, 8:09 am

No... I don't follow this thread (I assume that's what you are talking about). So many people were stepping forward as dissatisfied Alex Doyle Associates customers though, that I did check to make sure none were coming from the same person.

And when I ran that check, the only one I found to be a duplicate person was "Dennis" saying how wonderful Alex Doyle is and he is a satisfied customer. Except it was coming from the same IP address that the ADA user was using.

Funny how a search to make sure someone isn't posting stuff against ADA only yields ADA posting as a "satisfied customer".

If you expect me to call everyone up that posts and interview them, well... that's just not going to happen.

It is amazing to me how many dissatisfied customers have stepped forward in this thread though (that's why I wanted to make sure it wasn't the same person).

DOYLE MEDIA

Aug 10th 2004, 8:14 am

How many clients have come forward, have a look please
I think it's about five

digitalpoint

Aug 10th 2004, 8:17 am

You can look just as easily as I can. I don't have the time to sift through all the Alex Doyle threads. And to be honest, I could care less how many are satisfied vs. dissatisfied. In fact, this whole thread is really boring for me (which is why I stopped reading it a long time ago).

digitalpoint

Aug 10th 2004, 8:25 am

So true... things that I have no interest in never can keep my interest for long (with everything in life).

DOYLE MEDIA

Aug 10th 2004, 8:26 am

You are obviously concerned with regards to how many dissastisfied clients were posting, thats why you were checking they weren't the same person but you still can't see the libel, thats ridiculous.

digitalpoint

Aug 10th 2004, 8:34 am

The definition of libel is "The crime of issuing a malicious defamatory publication."

If the statements are false, it could be considered libel. If they are true, then it's not.

The reason I checked for duplicate posters was because it would be a simple way to expose someone doing it maliciously... and if I found users doing it, there would have been something done about it. Beyond that, there is nothing I can do to verify any statement (including yours).

DOYLE MEDIA

Aug 10th 2004, 8:51 am

Here's an interesting one for you. Had a client that before he signed up was achieving 2 first place rankings. He read the forum spoke to an "seo", I think we know who that was. Whilst our work was in place he was receiving 22 first place rankings within four weeks, since he wiped the work because of the forum and advice of the "seo" his rankings have plumitted again to 2 first place rankings. This forum is not only damaging ourselves but existing clients. You can't argue with facts. Every action has a consequence.

digitalpoint

Aug 10th 2004, 9:01 am

And you feel it's my responsibility to assist you in retaining your clients?

As far as arguing the facts... That's the point I made previously, it becomes a game of who's side to take. I'm not taking any sides because I don't know the "facts". Anything posted in a forum should be taken with a grain of salt, and not the "word of God" because nothing can be verified independently. The "facts" you give me are about as important to me as the facts that anyone else in this thread (or forum) give me about anything. If you feel someone is maliciously pursuing your clients by spreading false accusations, you should pursue the matter in a court. I'll even happily remove any specific post if presented with a court order to do so.

DOYLE MEDIA

Aug 10th 2004, 9:05 am

Thank you for your co-operation SHawn, that thread wasn't particularly directed at yourself but was directed at everyone in the forum who has done damage to myself and our clients.

DOYLE MEDIA

Aug 10th 2004, 9:09 am

I dont think your responsible for helping me retain clients, I think the forum's responsible for a certain amount of damage caused to my clients and my companies reputation. As the CEO you own the forum, so the forum's your responsibility surely.

digitalpoint

Aug 10th 2004, 9:15 am

The forum is an avenue of discussion. If someone has an opinion on something, they are free to post it. If you really wanted to stretch it, I could say you are slandering Digital Point for claiming we are intentionally allowing libel statements about ADA. Of course, that's not how I feel, but the point is that everyone has an opinion, and people are free to their opinion.

Anything I don't personally agree with I'll post a message saying so, but to delete threads/posts simply because I don't personally agree with them would be a LOT of posts and a lot of work (not to mention make for a pretty lame, moderated forum).

In regards to this particular thread, I never had any personal dealing with ADA, so I can't really comment either way. If I *did*, and I had good service (or bad service) I would post my opinion though.

Swift Loans

Aug 10th 2004, 10:32 am

I am currently an active client of Alex Doyle Associates and I have to say I am amazed by what I have read by a handful of individuals trying to dent and tarnish the reputation of a company who has provided my company with an excellent service so far.

If you are so called dissatisfied clients of Alex Doyle Associates I would not be remotely interested as an individual of purchasing any goods or services you would look to offer after reading this forum.

The professionalism of the individuals posting messages on this forum is shocking.

I regularly have my telephone calls returned and I am receiving a lot of help regarding the building and content of a new website which is currently under construction.

I have read back over the early pages of this forum and I can guarantee Alex Doyle Associates do exist as I will not do sales calls over the telephone only face to face. They quite happily came to my offices where we have been through the service they provide. I was only yesterday at there offices and spent the majority of day with the Managing Director ( who correctly is not Andrew Morris but has always been known as the Sales Director to my company and was introduced as that position ) and did so last week. Why would a bogus company want to spend so much time getting to know an individual whom they are trying to con I ask myself!!!!.

I suggest people who don’t have dealings with a specific company mainly Digital Point keep comments to themselves and get on with their own business.

We all know success of a company or individuals makes others jealous and become determined to try and take that success away why else are these forums set up. A lot of what I have read doesn’t make sense and by the content of your messages I expect you are very successful people!.

DarrenC

Aug 10th 2004, 11:39 am

Just out of interest, nothing more, whats your website address?

I have a friend who runs a loan company and he may want to reciprocate links with you

Darren :)

digitalpoint

Aug 10th 2004, 12:29 pm

I suggest people who don’t have dealings with a specific company mainly Digital Point keep comments to themselves and get on with their own business.
Actually, I do have dealings with them, and if you read my comments regarding them, they only are about my personal dealings with them (not them or their services as a company).

My dealings with them are as follows:

"Dennis" posts as a happy customer (http://forums.digitalpoint.com/showthread.php?p=5287#post5287) when in fact it's Alex Doyle Associates masquerading as a customer
Alex Doyle Associates offers a "bribe" (http://forums.digitalpoint.com/showthread.php?p=5423#post5423) to trade client reports if the Alex Doyle threads are deleted
Alex Doyle Associates threatens legal action (http://forums.digitalpoint.com/showthread.php?p=21630#post21630) if the Alex Doyle threads are not deleted

So technically, I have had some dealings with them. I know nothing about the services they offer, and no idea if they are good or bad, but my comments are limited to my dealings with them to begin with.

leeds1

Aug 10th 2004, 1:19 pm

It would be very interesting to see where swiftloans is in all this

Shaun - have you traced his/ her IP ?

digitalpoint

Aug 10th 2004, 1:24 pm

No, I didn't bother... I'm guessing it's legit. Or if it's not, they surely wouldn't use the same IP address to do it again when they already were busted doing it once.

Kirkburton

Aug 11th 2004, 1:29 am

A quick search on google for Swift loans brings up
http://www.swift-personal-loans.co.uk/

Can the person from swify loans give tell me which search terms Alex Doyle has 'optimised' for them?

magellan

Aug 11th 2004, 1:50 am

The site is 'under construction' I think. Well I hope so :)

T0PS3O

Aug 11th 2004, 1:57 am

After all the public fighting and not-being-so-nice to eachother I PMed Alex Media and got their numbers to speak in private. I didn't like how this was going nowhere and I certainly didn't like the threats being thrown at me and others.

So I did ring Andrew to listen to his story, and what he wanted to see happen to close this case bacause it is a waste of time for many of us (apart from those few who are legitemately trying to get money back for valid reasons).

We spoke for about 15 minutes and I'm pleased we did. Apparently others got in touch too, I hope the remaining people who say they have problems will do so too because they do seem open for suggestions/feedback/negotiation.

I still stand by my opinion that one should not and can not guarantee 27 #1 spots for 12 months. Not only is this opinion based on a fair understanding of how Search Engine's work, Google warns here: No one can guarantee a #1 ranking on Google. (http://www.google.com/webmasters/seo.html)

But I guess if someone do decide to guarantee just that and they have adequate guarantees in place and do keep their promise of refunds; then it is fine by me for companies to promise that. Maybe a 'mission virtually impossible IMHO' would be nicer to say than 'bogus claims'.

Andrew told me they have refunded clients where appropriate and I think it is more than fair (I have done it in retail too) to reject refunds if the company has tried everything to please the customer according to the T's & C's but they are not willing to cooperate. Fair play both ways (Buyers are Liars, Sellers are Too is the old and very true sales saying).

As we spoke we agreed that we both based our opinions on only part of the story. Andrew only read what I said here without knowing me, I only knew things from when they called, what I saw on their site and what I heard here from others without really knowing the company and their track record. It was good to talk.

Further from here...

I will cease my interest in this thread because I am not a client of theirs and won't be either (I'll do the dirty work myself). I would be interested in knowing how the others who claim things come out of this but I do believe they can solve things in a fair way by ringing Andrew at Alex Doyle Associates. PM Alex Media for a number.

My message for people who find this thread when looking for info on this company:

Yes it is strange Alex Doyle didn't show up #1 on the Search Engine you used. Wouldn't it be a nice example when they hold 27 #1 positions themselves? But they are apparently busy with their own site. So you found this forum and quite possibly another one about this company. All I can say is this... We here know one side of the story and have given our opinions. Read them as opinions not as facts (basically counts for everything you read on the internet). Verify things yourself by ringing Alex Doyle, ask for examples, perhaps get their info from the Companies House etc. etc. Also do understand beforehand what is involved in SEOing a website so you won't see any surprises. This forum is a good source, there are more online. Read the link above pointing to Google's guidelines. Read and understand Alex Doyle Associates contract and T's and C's and I am convinced you shouldn't be worried. Perhaps also ring a few competitors. Andrew is not a bad guy, Alex Doyle Associates isn't a bad company. The economics rule of supply and demand in an open market wouldn't allow for bad companies being in existance (the only real bad ones are gouvernment funded).

My advice for Alex Doyle Associates... Get a website up and running so customers can get to you. It saves on the cold calling, gives people a place to calmly read all about what you do etc. etc. Get it #1 and people won't find this thread as easily. It could also display your telephone number in case people need to get in touch. I'm sure you are working on this.

So I have said my initial opinions. Now I know more I say what I think again and don't hesitate to do so. Innocent until proven guilty is a gift, those who have still got issues, come forward and have them sorted out.

Enough is said, enough time wasted, enough DP hard disk space and bandwidth wasted...

At the end of the converstaion with Andrew I volunteered to write this post with the intention to encourage those new to this company to not base their decisions just on what is being said here. So there ya go. Read everybody's opinions, make up your own mind.

I rest my case.

Now I need a cup of tea!

DOYLE MEDIA

Aug 11th 2004, 4:43 am

Shawn,

For someone with no interest in Alex Doyle you continue to fuel discussion.

First of all Alex Doyle Associates never masqueraded as a customer, we posted a written testimonial and protected the identity.

Secondly Alex Doyle never once tried to bribe digital point with removing threads, that was your interpretation and you posted it to fuel further discussion. For a neutral party you seem to perpetuate scepticism!

Thirdly, Alex Doyle sent a professional and confidential e-mail to yourself, which YOU POSTED within a day. Professional courtesy at its best. Alex Doyle was being victimised and massive defamation of character was occuring through libellous statements posted. Wouldn't you consider seeking damages if it was your company suffering this? I think so. No threats were made just facts and a request for co-operation.

Thankyou Tops30 for replying, corresponding and posting your last comments. It means alot to everyone at Alex Doyle Associates. You are a true gentleman and a nice guy also. :)

Ps Feel free to check the Ip address of swift loans Shawn.

magellan

Aug 11th 2004, 5:17 am

First of all Alex Doyle Associates never masqueraded as a customer, we posted a written testimonial and protected the identity.

So why didn't you post this from your usual Alex Doyle account? You could have still kept the testimonial idendity a secret, e.g. 'company x'.

Kirkburton

Aug 11th 2004, 5:31 am

I have found another Swift that does loans...this site is under construction

http://www.swift.co.uk/

Andrew, could you let us know which one it was that you have done work for and which keywords have been optimised.

DOYLE MEDIA

Aug 11th 2004, 5:44 am

Hi Kirkburton, ring me and I will give you the details. You got to understand I have to protect my clients, and don't want to publish any details on this forum. The same way I wouldn't publish any existing clients.

DOYLE MEDIA

Aug 11th 2004, 5:47 am

Magellan,

It was a different user that published the testimonial, so obviously it was a different call sign.

magellan

Aug 11th 2004, 5:52 am

It wasn't clear that the user was from Alex Doyle though...

ITC

Aug 11th 2004, 7:06 am

I think we should give the guys a chance to sort it out.

They said there were about 5 disgruntled customers, there are 9 in this thread alone and no doubt others in the other thread, but they say they are sorting it out so I say let them.

Following in TOPS30's lead.

I personally can't understand why it takes so long to get back to people and can understand clients concerns when you (used royally) seem to be avoiding them, intentionally or not, but if ADA are contacting their disgruntled clients on here and sorting everything out, then I think you guys have achieved what you wanted, maybe belatedly.

Has anyone been contacted by them yet, and has your site been sorted?

Of course everything that past clients on here say of them is only third-party information, so you make your own decision on whether to believe it or not.

I have my own information from speaking with them and information they have posted about us, so I'll make my own decisions based on that. If anyone is interested in our opinion then of course we'll tell you.

But it seems as if things are on the up, we're never going to all agree on correct seo methods thats competition, however I have to agree with TOPS30 about giving guarantees about 27 #1 positions. Google clearly says that's impossible and I'm inclined to believe them, furthermore I really don't believe any other seo company in their right mind would guarantee them either, but horses for courses.

At the end of the day, you sign a contract and if you don't read it first, that's your foolishness.

peterjohnston917

Aug 11th 2004, 7:33 am

Hi Gang, Just to confirm that ... Yes i have been contacted by ADA over the last 2 days...With promises to do the work on one of my site (incl new website - FOC (5 pages) as they have now told me that they could not opt that site... so in all fairness to ADA. If they can get me a new site plus opt at the same time...and be No 1 - with the Keyword's "Removals" "Man and Van" and all this within the next 4 weeks then i will be a happy man. Site is www.manandvanpeterborough.co.uk I have copied and saved the current details for this site...and will see what happens over the next week or so.

Kirkburton

Aug 11th 2004, 7:34 am

ITC, I have been contacted, and have had some new code sent to me to incorpoate, even though I was told there was nothing wrong with my current code. I shall incorporate this code when I get home this evening.

As to whether I'm satisfied or not, I'll let you know at the end of September.

DOYLE MEDIA

Aug 11th 2004, 7:36 am

Thanks ITC,

It seems we are all being more reasonable, that's all we asked for in the first place, thankyou.

DOYLE MEDIA

Aug 11th 2004, 7:58 am

..... And still no correspondance from Fluffy white clouds?

ITC

Aug 11th 2004, 8:02 am

You guys mention 4 weeks and end of September, I don't know what you 've been told, but any new work we do for a client we warn them they may have to wait anywhere between 2 and 12 weeks to see the end results.

We generally get new ranking based on - 'on the page' content within a few days, but the major improvements come when Google and the others do their Merry Dance.

We, nor no other seo company has any control over the search engines and so we are totally beholden unto them to when they do it.

We are in this for long-term high ranking results not quick fix in one minute out the next results and so it is always worth the wait. Which has been proven many a time at our end with one client still at No.1 for 6 terms after 2 years.

We can get you quick fix results like anyone else, but they won't stay there!

magellan

Aug 11th 2004, 8:05 am

It is good to see some positive actions coming out of this thread.

Peter - I hope your site gets to #1 for those keywords within 4 weeks. We will see ;)

DarrenC

Aug 11th 2004, 10:46 am

Doyle Media, why is it you want to close this thread but you persist in trying to receive responses to peoples previous threads?

It's time to work with your clients who have complained in this forum.

You've obviously done the right thing in finally communicating with your clients, now this thread should be finished, and any future unsatisfied clients should use the usual channels in the UK by complaining to the company direct in writing or contacting the trading standards.

We have free speach and people have made that choice in this forum, now let it be and let's get on with what we are all here to do and that is learn how to optimise and run our businesses to the best of our ability..

Darren :)

DOYLE MEDIA

Aug 12th 2004, 1:14 am

The only reason I want to recieve replies, is because the user in question went on to the forum making claims. If he is an exsiting client, I would like them to contact me immediately so we deal with these claims. Without knowing who they are I can't do anything or solve the problems presented. However, it seems strange that they hide their identity and I would like to get to the bottom of this.

magellan

Aug 12th 2004, 12:46 pm

This article may be of some interest to this thread:

http://seattletimes.nwsource.com/html/businesstechnology/2002002970_nwbizbriefs12.html

Internet Advancement, which also goes by 4GreatBuys.com, must refund customers, pay $24,432 to the state for costs incurred and a civil penalty of $25,000.

The company had promised to get its customers ranked in the top 10 to 20 results on the search engines for $980 to $1,500 in set-up fees and monthly fees of $79.80 to $89.95.

The case involved "search engine optimization" services, which attempt to get businesses high placement in search-engine results.

"Internet Advancement misrepresented its success rate, promised more than it could deliver, then refused to provide refunds to customers who didn't get what they paid for," said Attorney General Christine Gregoire.

ITC

Aug 13th 2004, 2:56 am

Now you have opened a can of worms.

albereto

Aug 13th 2004, 3:07 am

Hi all...I am pleased to say I managed to get a refund via my credit card company in the last few weeks. I had a call from Andrew Morris on Wednesday and I explained the obvious reasons for not wanting to continue with their services.

To be honest we had quite a frank and friendly chat and Andrew accepted my position and has kindly written to me acknowleding my refund and termination of our contract.

Whatever business we are in - if we don't look after the customer, someone else will!

Paul

Aug 13th 2004, 11:14 am

To ADA - I am a customer of yours, www.golfholidayinspain.co.uk and have noticed all the comments in the forum, most recent of which appear to be sent by unhappy customers of ADA and Doyle Media getting embroiled in lengthy battles trying to defend themselves. I don't have a problem with that except it doesn't fill me with much confidence in ADA. Whilst I have no idea whether ADA's proposal to guarantee top spot in 27 different search engines is totally feasible, I can say that since my money was debited from my credit card back in March 2004, I am definitely not #1 in 27 search engines...when searching for my URL it still does not even appear in Yahoo, let alone when searching with my key terms.

Initially, during March and April...hands up, your work disappeared when I made a change to the site. However, I did explain from the outset that I used a webcreating tool to make changes and I was not able to edit my code but I was advised that this would be no problem and you would get my site to the top. Eventually, May/June time, ADA employees M and J said buy some FTP software and that's what I done and told me to upload your work myself, I also done this. I uploaded the ADA work and ADA confirmed for me to just wait...it takes time. If it was done approx 2 months ago and it's only supposed to take approx 4 weeks to get to #1 then what's gone wrong? In addition to this, exactly what is being done by ADA to get my site promoted as my last report did not make good reading. I appear in Jayde only. I'm also concerned that I had a phonecall exactly 1 week ago by A. of ADA who suggested that I paid more money as ADA had expended monies in re-submitting. Does this then mean my site has not been sumitted or re-submitted and I'm sitting here like a lemon waiting for listings? Why mention on 6th August that I must pay more - isn't £700 enough, incidently I have seen no real evidence to-date in terms of proper results - ones that will be found in Google, Yahoo etc. so I assume either the system doesn't work or I haven't been submitted. So, the question is: What have I received in exchange for the money? I'm not trying to cause trouble and it's only my word against L of ADA but I was reassured the money would be taken when I get to #1 in all engines?
My proposal to ADA is simply get me to # 1 in 27 search engines in 4 weeks time. If ADA can't deliver, then money back. I think this is a fair and reasonable suggestion, what ever happens...be it good or bad news I will post on this forum. Not a threat in anyway and nothing intended to be against your company or employees, just facts stated here...and this could be good for everyone. Due to my busy job etc. I don't read this forum every day so I won't be responding to the extent that many of you do. Perhaps Doyle Media could concentrate efforts into sorting out my site. Please don't respond to this or ask me to ring you, just get my site to # 1 within 4 weeks or issue me with a refund. On 3/9/04 I will post the outcome. Again, don't take this as a threat, remember...ADA cold called me, I didn't come looking for you. ADA sales pitch included don't waste money on Google Ads as they're not cost effective etc and said ADA guaranteed #1 in 27 search engines as per an e-mailed contract sent to me. I stopped running my google ads - but what for and where has it got me? Watch this space.

ITC

Aug 14th 2004, 12:08 am

Oh dear, and that makes 10 in this thread and probably another 10 in the other one.

Perhaps it's just us, but we personally think that from what clients are saying, there's alot ADA say that most if not all other seo companies would not agree with.

i.e. #1 positions in 27 search engines
#1 in 4 weeks
Google Adwords not cost effective
Websites need submitting to the search engines - lol.
Worthwhile getting your site on 27 different search engines

Firstly, most of those engines will give you little or no traffic, secondly to guarantee #1 is guaranteeing the impossible.

#1 in 4 weeks - again suggesting you have control over the search engines.

Google Adwords not cost effective - depends what you mean by cost effective we have one client who gets a 2-1 ROI every month :)

Every decent seo knows you don't have to submit a website to the se's!

A quote from their contract submitted by TOPS30

"Once we have completed all the work we xml feed you through to the search
engines and within four weeks from the date of purchase you will be at the
number one position.

Due to the fact that our service guarantees the number one position on all
major search engines we are privy to certain information and certain policy
changes within the search engine positioning structure so that every time
the search engines add to there criteria of how they rank sites we can keep
existing clients at the number one position and also place our new clients
there.

We hold the intellectual rights to the programme so that we are the only
company that can do this. "

Are they saying they get the algorithm here? Seems like they are.

Another quote

"We offer you five search terms, which will exclusively belong to you for a period of 12 months within which you will enjoy number one listings on the search engines above. Once purchased, these can’t be resold to any of your competitors hence you will have a unique lead on the field.

We will optimise your site, take the search words off our data-base, assign them to your site and then submit to the search engines listed above.

Here at Alex Doyle we pride ourselves on product delivery, to the extent that if for any reason we are unable to complete the work as specified, we guarantee a 100% refund of any money you spend towards this product.

The service period of twelve months will commence once you are on the number one spot of the search engines listed above. The time period of installation will usually take four weeks from the date of purchase at which point you will expect to see a number one listing.

You will receive monthly statistics to report on the performance of your site."

Misleading at best isn't it?

Sounds like NO-ONE can have those keywords, not just no other competitor being optimised by this company.

The only guarantee I can see is "if they don't complete the work", what constitutes completion of work?

on another threwad on 18/5/2004 they said " Longstanding clients of Alex Doyle's are currently writing testimonials that will be posted shortly. Our website will be live and optimised within four weeks"

Has anyone seen it yet?

We're obviously waiting to see posts from satisified clients and a couple have already mentioned being contacted by ADA so we're moving in the right direction.

From what I've read and heard it's the guarantees that don't stand up and what are getting people's back up, especially when they don't get their money back as promised, but the least we can do is give them the chance to put it right so let's see if we can get everyone on here who said they were a client to be satisfied that ADA have done their best.

DarrenC

Aug 14th 2004, 5:28 am

Getting your website to No.1 for 'Golf holiday in Spain' is not difficult - two months ago, I designed a quick page (took me 5 minutes to put together) with some keywords in the page and included it on my website.

Within two weeks I am No.17 for Golf Holiday in Spain. I have no links pointing to this page, the only SEO I have done is add content using these keywords, that's all. If I can do that as a complete amateur, why can't ADA?

Paul, if thing's dont' work out with ADA then drop me an email, I'll give you some ideas to help you get at least listed in the top 100 of Google because using the digitalpoint tool your website does not feature in Google in the top 100 websites.

Like I said I'm not an SEO company, I'm an amateur willing to pass on my experience.

Darren :)

ITC

Aug 14th 2004, 11:14 pm

Hi Darren,
for this to work based on on content however your main site has to be already getting a good PR and ranking from G.

You can't just add any old page to a site with no ranking in G and expect that page to do well just because its targetted.

DarrenC

Aug 14th 2004, 11:59 pm

ITC - true.

I've worked hard at getting more links to my site, thus the reason for PR6, and thus the reason why this particular page is ranking fairly high. :rolleyes:

It's not THAT difficult to understand - get more links = higher PR = better SERPS.

Darren

ITC

Aug 16th 2004, 12:20 am

Sure, as long as you remember that's only one very small part of the whole ranking algo.

Old Welsh Guy

Aug 17th 2004, 5:42 pm

What an interesting read! I am not about to post about any specifics of any companies, but there are one or two things that have been posted wrongly.

The Data protection act does not prevent you from naming companies who are clients. The data protection act with regard to individuals, has nothing to do with shawn, nor the information held within the posts. You see it was THE POSTER who placed the information in the public domain, and not the company hosting the forum. Under the DPA, you have the right to have a copy of all inofrmation held about you by a company be it electronically or otherwise. YES that is right, it no longer covers computerise data alone. It in fact covers every single document stored electronically or otherwise that refers to the individual.

As the information is already in the public domain, you really do not have to ask for a copy. Lastly you have the right to have any incorrect information corrected, not the right to access it yourself, but the right to have it altered. So long as Shawn does this, he is doing no wrong.

But one last thing, & it is is a JLO but. The data protection act is European Legislation, so a site owned by and operated by a US entity is not bound by the European laws. How do I know about this wonderful law? Because a good friend (who is a top civil litigation man) is drawing up litigation against Lloyds of London because they have breached his Human rights, under the european human rights convention, and Also the DPA by sending his personal and corporate details to India, a country not covered by the European convention on Human rights, or the data protection act.
DPA.

And before anyone decides to turn on me, I am 43, My wife is the director of the company, it is just the two of us, and I am not a director as it is more tax efficient that way, & I can't spell & don't give a shite who knows I can't :)

Oh & I am bald, but I also shave the swede as It is easier in the mornings

ITC

Aug 18th 2004, 3:04 am

Correct, but you missed the fact that anyone can ask to have details about them deleted if they so desire.

One of the comanies I own is on the regsiter.

So you can have any data a company holds about you or your company edited or removed completely if you ask.

But you are quite right it is not a US law. However the US do have something similar.

DarrenC

Aug 18th 2004, 10:22 am

Liam from ADA - thanks, but no!

I'd rather keep my top 10 rankings thank you very much

Darren :)

saz

Aug 18th 2004, 11:19 am

Oh dear oh dear, so much I could say but I don't want another hour long call from Andrew Morris.

NewComputer

Aug 18th 2004, 12:00 pm

I just took an hour out of my day to read this entire thread. Gotta say, no one can guarantee #1 spots for anything unless they are willing to pay each and every SE for that spot.

Now, with that said, there are a few people who know what they are doing very well. They follow strict guidlines set out by companies like WC3 and others and are on the cutting edge of SE algos, updates etc...

For the rest of us, it is a crapshoot. We do our best to obey all the rules, once in a while trying different things. All I can say is, this is the best forum I have ever been too (as far as SE help goes) and has helped me more than I can ever repay anyone. There is no real need to get someone to optimize your site unless you are really not sure what you are doing. If that is the case, start here and someone here to help you (for a small fee) :)

To all those lost in the shuffle with ADA, don't give up until you at LEAST get your money back.

Good luck!

ITC

Aug 22nd 2004, 12:15 am

Does that make 12 on this thread?

saz

Aug 23rd 2004, 10:29 am

Nope nearly, very nearly 12

ITC

Aug 25th 2004, 7:03 am

phew, one saved :)

Paul

Aug 25th 2004, 12:26 pm

:mad: Not no.1 on 27 search engines...After my last post I heard nothing so had to phone to see exactly where I stood. ADA confirmed today (25/9/04) that I definitely won't be getting a refund and what's more they want another £700 from me for re-submitting my site. My site has gone nowhere since March and the issue apparantly was, I used a webcreating tool for basic website creation and I was therefore not in control of my HTML code which I explained from the beginning. I was told, don't worry we will get you to the top. Everytime I made a change to my site, ADA's work was not uploaded, I never possesed the work or even saw the work. The work was not lost, must have been stored somewhere but I couldn't upload it and never really knew what the problem was although I kept e-mailing and phoning a couple of times every week and keen to resolve the problem. I eventually got FTP software in July after they suggested it and can now edit my site and upload anything no problem. ADA want £700 for resubmitting my site and there's no refund...how is that - good company?

Anyone that's given money to ADA then I know you will be concerned about this and the other 100 odd postings. You can search for my site in google etc...I do not even exist in Yahoo. My search terms are "golf Spain, golfing Spain, golfing holidays, Spain holidays, holidays in Spain, rent in Spain, property in Spain". If you can find my site then let me know but ADA have washed their hands of this and the annoying thing is they did months ago, so not only have I lost a lot of money, it's the time factor too where I could have been sorting out my site. ADA told me today that if I post a message on this forum then it's a lie and ADA don't take too kindly to lies etc. etc. I have no reason to lie. Nobody has posted any good results in this forum. I have been strung along since March and percevered with them. I was always the one phoning and e-mailing them. However, enough is enough and although I'm not normally one to complain, I'm defintely not one to give up. My money was taken in March and Liam promised me the money would only be taken when I'm no. 1, but needed the card details to set things up so although I was annoyed the money was taken it would have been fine if I was now sitting no. 1 spot in google etc. Nothing delivered. If it goes to court then I would swear on oath that everything I've said is the truth. Although I will be pursuing things further, I'm interested to know your thoughts. I've never seen or dealt with anything like this before and if I didn't answer my phone that day back in March when they cold called me, I would now be £700 richer plus all the grief it's caused. :mad:

Paul

Aug 25th 2004, 12:27 pm

sorry got date wrong when they phoned me. Today is 25/8/04 and my website is www.golfholidayinspain.co.uk.

Foxy

Aug 25th 2004, 1:34 pm

Welcome to the real world of ADA!

SEbasic

Aug 25th 2004, 1:35 pm

700 for submitting what to what?

I'm guessing your site to the search engines.

Not really much point in doing it.

Just get yourself a few links and it'll be no problem.

It does seem strange that your site was SEO'd, yet you have no backlinks...

Paul

Aug 25th 2004, 2:53 pm

£700 to get me no. 1 spot in 27 search engines for 12 months based on key words they said were most relevant to my website.

SEbasic

Aug 25th 2004, 5:28 pm

Have they told you how they intend in doing it?

DarrenC

Aug 25th 2004, 10:27 pm

www.asa.org.uk
www.bbc.co.uk/watchdog
www.tradingstandards.net

Paul

Aug 26th 2004, 4:27 am

Thanks - will contact all 3.

ITC

Aug 28th 2004, 11:12 pm

Anyone who claims they have to submit your site to the search engines is either purposefully lying to you to make up something they have to do or they simply dont know what theyre doing.

There is no need to submit anythijng to any search engine, you simply get good inbound links and the spiders do the rest.

(directories are different).

We've heard this too many times now , payment taken when they said they wouldnt take it, no refund etc. etc. thats why ADA have got a bad name on here, and for all the protestations that everyone has a few unhappy customers, sure, but theyre all saying the same thigns about you!

ITC

Aug 30th 2004, 11:15 pm

www. alex doyleassociates .co.uk

Didnt want to give them a link!

Love the bit about "To deliver the levels of success that Alex Doyle Associates achieves, we have to work within the guidelines and rules of the search engines to enjoy a continuing period of 12 months at the top. Your site therefore has to be continually updated, managed and submitted for the 12 month period, due to this ethos Alex Doyle Associates has thousands of clients well positioned within the search engines and more importantly, profitable web sites"

LOL

magellan

Aug 31st 2004, 1:30 am

Their site looks awful.

ITC

Sep 1st 2004, 9:41 pm

I think the content says it all.

ITC

Sep 5th 2004, 12:40 pm

Just waiting for the testimonials .....

david_sakh

Sep 8th 2004, 12:40 pm

"I've lost patience with them and I wouldn't recommend them to anyone, they are amateurs!"

this seems to happen more and more often these days...

Can't you file action against them - I mean, isn't this in the TOE?

ITC

Sep 9th 2004, 12:29 am

I think some people are!

I sure as hell would if I felt I'd been diddled out of a lot of money!

ITC

Sep 13th 2004, 12:50 am

Ah found it again, guess it got moved.

werebear

Sep 17th 2004, 3:30 am

I had dealings with them last year.
Paid £600 for some keywords made the mistake of giving them my
ftp details.
They were cr@p took an unauthorised amount of cash via my credit card.
I got the money back with some help from my bank.
They promissed 1st page in all the search engines didn't happen when the florida update happened my site bombed out of the serps they baimed me for tinkering with my website copy.
Then they took the extra money to re do the secret coding?????
They have just phoned my today asking if want to renew.
I told them to f"$k off.

SEO-Guru

Sep 18th 2004, 8:28 am

We didn't give this scamartist the time of day, let alone pay them for any of their "services".

The best thing to shut these guys down is to lobby their credit card processers to withdraw their facility to process credit cards. Credit card processers are extremely concerned about this sort of thing and will act swiftly.

Without the ability to process credit cards they're out of business; as THEY are not prepared to defer getting paid until after they have provided their non-existant "results".

PS I liked the post from the Alex Doyle employee masquerading as a satisified customer. What an amateur!

DarrenC

Sep 18th 2004, 4:16 pm

Interesting that they have gone for the US spelling of 'optimisation' even though they are a UK company. You'd think they would optimise for both variations.

SEO-Guru

Sep 20th 2004, 7:32 am

[QUOTE=DOYLE MEDIA]"As you can probably see by companies house we are a legitimate company. We've operated under the same name, at the same address for two years now. We are well into our third year."

Doyle's address listed at Companies House is what is known as an "accommodation address", i.e. Morris doesn't have an office. If you look at his turnover in the year ending March 2003, you'll understand why the guy works from a council flat.

Secondly, the "firm" consists of 1 person, there are no "relevant departments" that call you back.

Thirdly, Google has given them a PageRank of 0 and their Alexa ranking is appalling; my granny who has a website containing only family snapshots has a higher pagerank. I wonder when the testimonials page is up: 2085?

Fourthly, never be intimidated by their threats to sue for "libell (sic); scamartists NEVER sue. And this guy needs to go back to school to learn the 3 R's.

Kirkburton

Sep 23rd 2004, 8:08 am

I'm surprised there have been no comments posted on here by ADA since the 12th August considering some of the things that have been said.

They've got a week to go to deliver their promise to me. I've done my own rankings check today and things are not looking very promising.

SEO-Guru

Sep 26th 2004, 1:44 am

I agree Kirkburton, but is there any point responding to "rebuttals" from a "firm" which posts fake "satisfied" customer testimonials?

ITC

Sep 29th 2004, 3:03 am

I see thie testimonials page is still awaiting testimonials .......

Now, poor results are one thing and may make you feel foolish you trusted them, lots of people all claiming an unauthorised amount was withdrawn from their credit cards is blatant theft.

Reclaiming the money back from your cc provider is one thing, but if someone stole from my credit card who was based in the UK (seeing as we are based in the UK) I would go up the bl**dy wall, and take the utmost action possible against them.

Why do they think they can get away with this? It's bl**dy theft!

I suggest all people who are claming this get together and get action against them to get them shut down, there are laws in this country to stop people trading who resort to these underhand methods of obtaining your money.

You can do this on the cheap (but still very good advice) by first consulting the Citizens Advice who are mostly retired solicitors in any case! and then the taking them to court.

Rob Holden

Sep 29th 2004, 10:49 am

I have been with Alex Dole Associates for well over six months and my site rankings have gone down from middle of page one (professional sunbeds)Google to........well we are not in the first 30 pages now. we went with them to get fist page rankings on all key words relating to our products, we chose the following key words: sunbeds, sunbed, sunbed supplies, commercial sunbeds, commercial sunbed suppliers, tanning equipment, tanning lotions, tanning, sunbed lotions, sunbed tubes, professional sunbeds, uk tanning equipment, high pressure sunbeds.

Take a look on Google (www.iso-italia.co.uk) you will never find us for any of the above key words, I contact ADA on a weekly basis and never get any explanation only that we will get good listing on Google, it just takes time......not 6months +.
ADA Never phone me back, we recently asked for a full refund and here is the reply they sent me:
Your account has now been sent over to be investigated and it normally takes 7 days for a decision to come back to the Admin department. Once we have a decision you will be informed.

Regards

Michelle Hancock

Customer Accounts Manager

Well its been over seven days now and nothing, no reply no refund.
I have decided to contact Trading Standards etc, I will always keep the site posted on the results.
P.S Am I legally allowed to post Chris the main man at ADA mobile Phone number up on the site? I have his Mobile number does any one wish to talk to him direct, he does answer it but you will never get any sense from him
I paid by debit card they took more money than what they agreed on the telephone, they would take £500.00 but when I checked they actually took £699.12
:mad:

SEO-Guru

Sep 29th 2004, 2:06 pm

The Department of Trade & Industry (DTI) can raise a petition in the High Court to shut down Alex Doyle Associates "in the public interest". The Director would also be disqualified to act as Company Director for a period of between 10 and 15 years.

According to the DTI (who are already aware of ADA), once the action is filed, it is published in the London Gazette and ADA's bank would automatically freeze their bank account.

I still maintain, anyone who has moeny taken from their credit card and not refunded (as they always promise) e-mail a copy of the threads in this forum to whoever processes ADA's cards (WorldPay, PayPal, NetBanks or whoever); I guarantee that their facility will be withdrawn immediately and anyone claiming a refund will be refunded by ADA's card processor (with ADA ulitmately footing the bill).

Kirkburton

Sep 30th 2004, 1:26 am

ADA have never taken any money from me apart from what what they said they were going to. The problem I have got is that they have not delivered their promises nor met the guarantee they gave me. The work they have done (which has been a couple of lines of script on the home page) has not worked. They have not optimised the text on any pages.

I have it in writing that I will get a full refund if my site is not top of the rankings by the end of today, which I must say is looking exremely unlikely at this point.

And I am also waiting for a call back from ADA, I spoke to Michelle over two weeks ago and she said she would look into why things were not working for my site and get back to me.

I have given them every opportunity to get things right.

I need to get my site up the rankings and have done some work myself. I have not uploaded yet just in case they blame my tinkering with the pages as the reason why their script has not worked. I have tested this work on another site of ours and it appears to be working.

The thing that also annoys me is that if ADA had not got involved with my site I may have had better positions which would have resulted in more business, so the actual cost of ADA 'optimising' my site could, and probably is, a lot more than the actual money that they have been paid.

SEO-Guru

Sep 30th 2004, 3:47 am

ADA Wrote: "Your account has now been sent over to be investigated and it normally takes 7 days for a decision to come back to the Admin department. Once we have a decision you will be informed".

What they mean: "We have absolutely no intention whatsoever of investigating your complaint and you will never ever ever get your money back. That is what scams do. And our testimonials page will be up soon, in fact here are a few.

"ADA were reelly great"
R.D., London

"The best SEO firm in Britin"
George, Sheffield

"One good deal"
J.R., Kansas

"Wow!
A.R. Elative, Manchester

Lever

Sep 30th 2004, 4:25 am

And our testimonials page will be up soon, in fact here are a few.

"ADA were reelly great"
R.D., London

"The best SEO firm in Britin"
George, Sheffield

"One good deal"
J.R., Kansas

"Wow!
A.R. Elative, ManchesterROFL

And not forgetting...

"Couldn't have done better myself"
M.Y. Mate, Stalybridge

ITC

Oct 1st 2004, 1:21 am

Oh please, give me stength!

Kirkburton

Oct 1st 2004, 5:26 am

If ADA to manage to fulfil their guarantee I will publicly say so on this forum, but until then, the jury is out.

Well, Alex Doyle Associates time is up and what a surprise they didn't deliver. When I contacted them yesterday to ask for the refund that they promised me if I was not top of the rankings by the end of september, they accused me of making changes to the site which has affected their work. I have purposely not touched the site since their last work on it because I wanted it to work, and if it didn't I wanted my money back.

Lisa, who is supposedly an account manager practically accused me of lying and that there was no way I was going to get a refund. I asked to speak to Andrew, but as normal he was not available to speak to me.

I have given them ten working days to refund my money, if I have not received the money in this time I shall start legal procedings against them.

I have given Alex Doyle Associates every opportunity to do what they have been paid to do, they have not come up with the goods.

Foxy

Oct 1st 2004, 9:20 am

I admire you for your attitude :)

but the result is as I expected.....sorry

SEO-Guru

Oct 3rd 2004, 9:01 am

THere are 2 ADA threads running at the same time, this one with about 21 pages of complaints and, the other at Digital Points Forums/General Business/Alex Doyle Associates with 25 pages of complaints.

Kirkburton

Oct 4th 2004, 4:49 am

peterjohnston917

Oct 4th 2004, 5:59 am

First Page Guaranteed??

Kirkburton

Oct 5th 2004, 6:14 am

Alex Doyle Associates are having a laugh, they've just stolen a further £699.12p from my credit card without my authorisation, they are going to live to regret this

ITC

Oct 6th 2004, 8:35 am

Suggest you get cracking before they fold, and take your money with them.

I'd also contact your credit card company to let them know those are unauthorised payments.

Kirkburton

Oct 7th 2004, 3:52 am

Wheels are in motion on more than one front, can't say anymore at the moment, I don't want to spoil the surprise

Rob Holden

Oct 8th 2004, 4:14 am

We supply the Exclusive ISO ITALIA Professional Commercial Sunbeds and Tanning Units to the UK tanning market. Google the number 1 search engine has proven to be excellent choice of search engine for our advertising campaign until Alex Dole Associates got involved, Suddenly we where dropped completely out of googles rankings. It has been over six months and still we are not able to be fond on Google.
When contacting ADA which I might add is almost impossible, these are their latest replies:
--------------------------------------------------------------------------
Your account has now been sent over to be investigated and it normally takes 7 days for a decision to come back to the Admin department. Once we have a decision you will be informed.

Regards

Michelle Hancock

Customer Accounts Manager
--------------------------------------------------------------------------
Over one week passed, still no reply, and then I received this.
Hi Rob,

You will receive by post information why refund not granted by end of the week.

Regards

lisa
ADA
--------------------------------------------------------------------------

I have replied to ADA this morning with the following:
Good Morning Lisa,

You did state as above that we would receive information before the end of the week, it is now the end of the week
As expected because of previous experiences with your company, we received no information why we will not be granted a refund.
Please could you advise why we have not received the information and when we might expect to receive this important information?
Many Thanks,
Rob Holden
www.iso-italia.co.uk
--------------------------------------------------------------------------
F.A.O. ADA.
I write with out prejudice.

MY CONTRACT WITH ADA STATED: £995.00 +vat would be the total cost.

ADA has taken £1398.24????????? This amount was not in contract, this amount was never authorized, THIS IS THEFT...................

I have been advised this is theft, I have taken all the legal action I can, Police, DTI, OFT, TS, SBF, BL. See you at court ADA.

I will keep all informed of the new replies........when and if they come?