paneolo
Jun 17th 2004, 11:41 am
Here's a post to request a major overhall of the web interface. :o
Our current situation:
We have many geographically separated employees, as well as an outsourced tech support firm. The tech support firm will only use the web to interface to our customer base. Some employees at times need to be on dialup. :mad:
I can bet that a majority of OG users all say "I sure wish the web interface was better." ;)
We could use the ability to interface with all the different options available in the client interface, at least as it deals with individual customers. For example, there are options in the "Email Information" screen which would be nice to have on the web interface. Right now we have the email name, password, and routeto. Same with domains, and more customer info data.
Another nice option would be to trigger events from the web. For example, when configuring an email address, to be able to trigger the auto server setup options.
PK :cool:
Our current situation:
We have many geographically separated employees, as well as an outsourced tech support firm. The tech support firm will only use the web to interface to our customer base. Some employees at times need to be on dialup. :mad:
I can bet that a majority of OG users all say "I sure wish the web interface was better." ;)
We could use the ability to interface with all the different options available in the client interface, at least as it deals with individual customers. For example, there are options in the "Email Information" screen which would be nice to have on the web interface. Right now we have the email name, password, and routeto. Same with domains, and more customer info data.
Another nice option would be to trigger events from the web. For example, when configuring an email address, to be able to trigger the auto server setup options.
PK :cool: