Broadband Notes section?

[steve35]

Shawn, how are you? We would like to add a comment box on our web interface signup page. I think we would like to use the Broadband notes section to write these comments too. I am using the code below, but cannot get it to write to this field in OG. What am I doing wrong here?

<input type="text" name="Broadband Notes" value="[FMP-Field: Customer ID Validation::Notes, Break]">

[digitalpoint]

The broadband fields (or any field within the default Optigold web interface) are limited to the fields they come pre-defined with. It *is* possible to modify the web interface to add new fields, but ultimately you would need to redevelop it from the ground up (at least mostly), as you would not be able to use any of the scripts within the -Script tag that is currently used.

[steve35]

Ok, so can you reccommend a field we can use to write comments too directly from ht eonline signup page?

[digitalpoint]

You could do it to one of the user definable fields (the miscellaneous ones). It would be ugly within the normal interface since it shows as a drop-down field, but you could use the Replace function (under the Scripts menu) to move it to whatever field you wanted after the fact.

That would the easiest (but less efficient in the long term) way of doing it.

[steve35]

Thanks, do you know the line limit for the misc fields?

[digitalpoint]

I believe through the web interface it's 255 characters.